Access Associate, (Full-Time, Day/Night) Unity Hospital

Full-time position (36 hours per week) at Unity Hospital’s Family Birth Place.

About the role

As an Access Associate, you will provide administrative support by greeting patients, performing check-in and check-out procedures, and processing payments. This role is the first point of contact for patients and their families, requiring a warm and inviting disposition.

Responsibilities

• Manage incoming calls while providing necessary information.
• Greet patients, provide direction as needed, and schedule patient appointments.
• Complete the registration process for patients as defined by departmental policy.
• Verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable.
• Collect and process payments when applicable.

Requirements

• 2-year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Physical Requirements

Sedentary work: exerting up to 10 pounds of force occasionally. Involves sitting most of the time but may require walking or standing for brief periods.

Pay

Pay range: $17.85 – $19.50 per hour.

Schedule

Rotating day and night shifts: 7:00 AM – 7:30 PM and 7:00 PM – 7:30 AM, Monday through Friday, every other weekend.