Jobs · Education · Ohio

Access Associate - Part Time Day - Good Sam Hospital

TriHealth · Cincinnati, OH · 1 mo ago
EducationPart-time
We need to output HTML fragment with sections only if real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must preserve all substantive info. We need to parse the job description. Key sections: - About the role: description paragraph about making a difference, compassionate team, supporting Labor & Delivery, Admitting, Emergency Department registration teams, managing admissions board, obtaining signatures for CMS compliance. Also mention career growth opportunities, comprehensive benefits package, competitive shift differentials. Also location and schedule? Actually location and schedule maybe separate sections. - Responsibilities: list of duties: performing hospital-based registration, providing excellent customer service, internal coordination, collecting demographics, insurance info, verifying eligibility, collecting copays/deposits/deductibles, utilizing standardized scripting, educating patients on insurance benefits, connecting with financial assistance, maintaining waiting rooms, informing clinical teams of medical concerns, ability to identify/perform critical registration tasks (CARES, Stroke, WC, Protocols, ODACS, etc.), wayfinding, assisting with transportation/visitor needs. Also ability to adapt to dynamic workflow, appropriate volume registrations per hour, meeting departmental targets for accuracy, following scripting, anticipating needs, problem solving, consistent positive interactions, demonstrating Always Behaviors and AIDET + The Promise, following regulatory and departmental policies for data collection, patient safety, point of service collections. Also flexibility to work 24/7 departments, 1st,2nd,3rd shifts, ability to work 12-hour shifts, weekends, rotation of on-call. - Requirements: High School Degree or GED, Experience in fast paced customer driven environment, Ability to operate multiple computer applications, Excellent verbal and written skills, Typing speed of 35 wpm, Medical terminology required within first year of employment if not already taken, 1-2 years experience Customer Service. - Qualifications: maybe same as requirements? Could combine. But we need separate sections only if content. Could have Requirements and Qualifications separate if distinct. The posting has "Job Requirements" and then "Job Overview". There's no explicit "Qualifications" heading. Could treat "Job Requirements" as Requirements. Could also have "Skills" section for typing speed, medical terminology, etc. But we need to avoid thin sections. Perhaps combine skills into Requirements. - Benefits: For part-time, comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, tuition reimbursement. Also mention career growth opportunities, competitive shift differentials. Also maybe mention benefits page link but we should drop navigation? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The benefits page link is likely navigation; we can drop it. Keep description of benefits. - Pay: Not mentioned explicitly. There's "competitive shift differentials as appropriate for your shift worked." That's about pay differentials but not explicit pay rate. Should we create Pay section? The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It mentions competitive shift differentials, which is about pay. Could include Pay section with that detail. However "competitive shift differentials as appropriate for your shift worked." is a statement about pay. So we can include Pay section with that sentence. - Schedule: Work Schedule Part-time 24 hours per week Day shift Holiday rotation. Also mention flexibility to work 24/7 departments, 1st,2nd,3rd shifts, ability to work 12-hour shifts, weekends, rotation of on-call. So we have schedule details. - Location: Not a heading we have; we could fold into a short paragraph under About the role or maybe not needed as heading. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Location is minor metadata; we can include a short p. We must not repeat job title as heading. So no h2 for title. We need to output only HTML fragment, no /, no markdown fences. We'll produce sections: About the role (p), Responsibilities (ul), Requirements (ul), Benefits (ul), Pay (p), Schedule (p). Possibly also Skills? Could embed skills in Requirements. We need to preserve all substantive information. Let's extract details. About the role paragraph: "Make a difference every day as an Access Associate at TriHealth Good Samaritan Hospital. Join a compassionate, servant led team committed to excellence in patient care while working in a supportive, high-energy environment. This team member will serve as an associate supporting the Labor & Delivery, Admitting, and Emergency Department registration teams in addition to managing the admissions board and obtaining signatures for CMS compliance. We offer career growth opportunities, a comprehensive benefits package, and competitive shift differentials as appropriate for your shift worked." Also location: "Location: Good Samaritan Hospital, 375 Dixmyth Ave, Cincinnati, OH, 45220". Could be a short p. Responsibilities list: Let's extract bullet points. From "Job Overview" paragraph: "Performs hospital-based registration in an on-site patient facing setting. Provides excellent customer service to our internal and external customers. Internally working with TH ancillary departments to coordinate care, communication, confidentiality (HIPAA), patient throughput with patients and medical staff to obtain timely and accurate information necessary to register patients. Collects patient demographics, insurance information accurately, verifies eligibility of insurance coverage and collects copays/deposits/deductibles. Utilizes standardized scripting to ensure compliance with legal and financial requirements. Educates patients on insurance benefits, out-of-pocket costs based on Epic generated estimates and connects patients with financial assistance resources as needed. Registration duties are performed while maintaining the integrity and patient safety of patient needs while following the processes of each specific department. Including maintaining waiting rooms, informing clinical teams of medical concerns, ability to identify/perform critical registration tasks (CARES, Stroke, WC, Protocols, ODACS, etc.) wayfinding, and assisting with transportation/visitor needs." Then "Job Responsibilities" bullet-like sentences: "Ability to adapt to a dynamic work flow, appropriate volume registrations per hour and other identified departmental targets. Meets departmental targets for accuracy and avoiding critical errors. Follows scripting, anticipates customer needs, problem solving skills, consistent and positive interactions with patients and co-workers. Demonstrates Always Behaviors and AIDET + The Promise. Follows regulatory and departmental policies for collection of data, patient safety and point of service collections." Also "Other Job-related Information": "Flexibility to work in 24/7 departments, 1st, 2nd and 3rd shifts. Ability to work 12- hour shifts, weekends, rotation of on-call." Also "Working Conditions" list of physical demands: Bending - Consistently, Climbing - Rarely, etc. That's substantive; should we include? It's part of job description. Could be included under Responsibilities or a separate section like "Working Conditions". But we don't have a heading for Working Conditions in allowed list. Could fold into Responsibilities as a list item? Might be too detailed. But we need to preserve ALL substantive information. So we need to include those details somewhere. Could create a section "Working Conditions" but not in allowed headings list. The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

for section headings (e.g. ...). It implies we should use those headings for sections; but we could also add other headings if needed? The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are the allowed headings. It also says "Prefer a few substantive sections over many thin ones." So we should try to fit content into those headings. Working conditions could be part of Responsibilities or maybe Requirements? It's more about physical demands; could be under Responsibilities as a bullet. We'll include working conditions as a bullet under Responsibilities. Now Requirements list: High School Degree or GED, Experience in fast paced customer driven environment, Ability to operate multiple computer applications, Excellent verbal and written skills, Typing speed of 35 wpm, Medical terminology required within first year of employment if not already taken, 1-2 years experience Customer Service. We could also include "Ability to operate multiple computer applications" etc. Now Benefits list: comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, tuition reimbursement. Also career growth opportunities, competitive shift differentials (but that's pay). We'll keep benefits as medical, dental, vision, paid time off, retirement plans, tuition reimbursement. Pay: "competitive shift differentials as appropriate for your shift worked." Also maybe mention "competitive wages" in About Us but that's generic. We'll include Pay section with that sentence. Schedule: "Work Schedule Part-time 24 hours per week Day shift Holiday rotation. Flexibility to work in 24/7 departments, 1st, 2nd and 3rd shifts. Ability to work 12- hour shifts, weekends, rotation of on-call." Now location: short p. We must not include duplicated lines. Ensure we don't repeat same info. Now produce HTML. Structure:

About the role

Make a difference every day as an Access Associate at TriHealth Good Samaritan Hospital. Join a compassionate, servant led team committed to excellence in patient care while working in a supportive, high-energy environment. This team member will serve as an associate supporting the Labor & Delivery, Admitting, and Emergency Department registration teams in addition to managing the admissions board and obtaining signatures for CMS compliance. We offer career growth opportunities, a comprehensive benefits package, and competitive shift differentials as appropriate for your shift worked.

Location: Good Samaritan Hospital, 375 Dixmyth Ave, Cincinnati, OH, 45220

Responsibilities

  • Performs hospital-based registration in an on‑patient‑facing setting.
  • Provides excellent customer service to internal and external customers.
  • Works with TH ancillary departments to coordinate care, communication, confidentiality (HIPAA), and patient throughput.
  • Collects patient demographics and insurance information accurately; verifies eligibility of insurance coverage and collects copays, deposits, and deductibles.
  • Utilizes standardized scripting to ensure compliance with legal and financial requirements.
  • Educates patients on insurance benefits and out‑of‑pocket costs based on Epic‑generated estimates; connects patients with financial assistance resources as needed.
  • Maintains waiting rooms, informs clinical teams of medical concerns, and assists with transportation/visitor needs.
  • Ability to identify and perform critical registration tasks (CARES, Stroke, WC, Protocols, ODACS, etc.) while following department‑specific processes.
  • Adapts to a dynamic workflow, meeting appropriate volume registrations per hour and departmental targets.
  • Meets departmental targets for accuracy and avoids critical errors.
  • Follows scripting, anticipates customer needs, applies problem‑solving skills, and maintains consistent, positive interactions with patients and co‑workers.
  • Demonstrates Always Behaviors and AIDET + The Promise.
  • Follows regulatory and departmental policies for data collection, patient safety, and point‑of‑service collections.
  • Flexibility to work in 24/7 departments, 1st, 2nd, and 3rd shifts; ability to work 12‑hour shifts, weekends, and rotation of on‑call.
  • Working conditions: bending consistently, climbing rarely

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