Accenture Edge - SAP Organizational Change Management (OCM) Lead

About the role

We are seeking an experienced SAP OCM Lead to design and execute organizational change strategies across large-scale S/4HANA transformation programs. This role involves leading stakeholder engagement, communications, and training initiatives to ensure successful program execution.

Responsibilities

• Design and own the end-to-end OCM strategy and plan across all program phases covering stakeholder engagement, communications, training, and adoption workstreams
• Conduct organizational change impact assessments across all impacted functions and translate outputs into targeted change interventions
• Lead stakeholder identification, mapping, and segmentation; design and execute targeted engagement strategies for high-influence and high-resistance populations
• Build and activate Change Champion networks across business units and geographies to amplify change messaging and drive grassroots adoption
• Facilitate executive alignment sessions and sponsor roadmap activities; coach CFO, COO, and CIO-level sponsors on effective change leadership behaviors
• Own program communications strategy and master calendar including executive announcements, town halls, intranet content, email campaigns, and go-live countdown messaging
• Develop role-based and persona-based WIIFM messaging connecting SAP transformation outcomes to individual employee impact
• Lead training needs analysis (TNA), curriculum design, and delivery model definition across ILT, virtual ILT, e-learning, and job aid formats
• Oversee training content development quality across OCM team and third-party vendors; manage training logistics, system access, and environment readiness
• Lead go-live readiness assessments including organizational readiness surveys, process readiness checkpoints, and cutover communication planning
• Design hypercare support model including super user activation, floor walker deployment, and day-one escalation pathways
• Manage and mentor OCM teams of 2–8 across communications, training, and change analytics functions
• Integrate OCM milestones into master program plan and PMO governance; present readiness and risk updates to executive steering committees

Requirements

• Minimum of 12 years of SAP Organizational Change Management (OCM) experience, including experience leading large-scale SAP S/4HANA or ERP transformation programs
• Minimum of 8 years of experience with structured OCM methodologies such as Prosci/ADKAR, Kotter, McKinsey Influence Model, or equivalent
• Minimum of 8 years of experience designing stakeholder engagement, communications, and training programs for complex global programs
• Minimum of 8 years of experience demonstrating executive presence and coaching capability at CFO, COO, and CIO level
• Prior experience working for a large Consulting/Advisory firm (Big 4, global SI, or boutique SAP consulting environment)
• Bachelor’s Degree or equivalent (12 years) work experience (If an Associate’s Degree with 6 years of work experience)

Qualifications

• Experience leading large-scale SAP S/4HANA or ERP transformation programs
• Structured OCM methodologies experience (Prosci/ADKAR, Kotter, McKinsey Influence Model, etc.)
• Complex global programs stakeholder engagement, communications, and training experience
• Executive presence and coaching capability at CFO, COO, and CIO level
• Experience working for a large Consulting/Advisory firm (Big 4, global SI, or boutique SAP consulting environment)
• Bachelor’s Degree or equivalent (12 years) work experience (If an Associate’s Degree with 6 years of work experience)

Skills

• Strong organizational and project management skills
• Excellent stakeholder management and communication skills
• Ability to lead and influence senior executives
• Experience with SAP S/4HANA or ERP systems
• Strong analytical and problem-solving skills

Benefits

At Accenture, we offer a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture

Pay

Annual Salary Range: $94,400 to $266,300

Schedule

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.