Accenture Edge - SAP Organizational Change Management (OCM) Lead

About the role

We are seeking an experienced SAP OCM Lead to design and execute organizational change strategies across large-scale S/4HANA transformation programs. This role involves leading stakeholder alignment, communications, training, and adoption efforts to ensure successful go-live and post-go-live value realization.

Responsibilities

• Own the end-to-end OCM strategy and plan across all program phases, covering stakeholder engagement, communications, training, and adoption workstreams
• Conduct organizational change impact assessments across all impacted functions and translate outputs into targeted change interventions
• Lead stakeholder identification, mapping, and segmentation; design and execute targeted engagement strategies for high-influence and high-resistance populations
• Build and activate Change Champion networks across business units and geographies to amplify change messaging and drive grassroots adoption
• Facilitate executive alignment sessions and sponsor roadmap activities; coach CFO, COO, and CIO-level sponsors on effective change leadership behaviors
• Develop program communications strategy and master calendar including executive announcements, town halls, intranet content, email campaigns, and go-live countdown messaging
• Lead training needs analysis (TNA), curriculum design, and delivery model definition across ILT, virtual ILT, e-learning, and job aid formats
• Oversee training content development quality across OCM team and third-party vendors; manage training logistics, system access, and environment readiness
• Lead go-live readiness assessments including organizational readiness surveys, process readiness checkpoints, and cutover communication planning
• Design hypercare support model including super user activation, floor walker deployment, and day-one escalation pathways
• Manage and mentor OCM teams of 2–8 across communications, training, and change analytics functions
• Integrate OCM milestones into master program plan and PMO governance; present readiness and risk updates to executive steering committees

Requirements

• Minimum of 12 years of SAP Organizational Change Management (OCM) experience, including experience leading large-scale SAP S/4HANA or ERP transformation programs
• Minimum of 8 years of experience with structured OCM methodologies such as Prosci/ADKAR, Kotter, McKinsey Influence Model, or equivalent
• Minimum of 8 years of experience designing stakeholder engagement, communications, and training programs for complex global programs
• Minimum of 8 years of experience demonstrating executive presence and coaching capability at CFO, COO, and CIO level
• Prior experience working for a large Consulting/Advisory firm (Big 4, global SI, or boutique SAP consulting environment)
• Bachelor’s Degree or equivalent (12 years) work experience (If an Associate’s Degree with 6 years of work experience)