Academic Success Coordinator - Gianforte School of Computing

For questions regarding this position, please contact: John Paxton at 406-994-5979 or john.paxton@montana.edu.

About the Role

The Gianforte School of Computing (GSoC) at Montana State University supports the mission of the Norm Asbjornson College of Engineering and the University through its teaching, research, and service activities. The GSoC serves approximately 350 majors, 100 minors, and 60 graduate students by preparing them for computing careers and for a lifetime of learning. This position is the central point of contact for all inquiries, including prospective and current undergraduate and graduate students, alumni, staff, and faculty. The position performs a variety of administrative and fiscal support, event planning, and customer service in support of the department. Additionally, this person serves as the primary coordinator for the graduate students within the department and acts as the liaison between students and the Graduate Office.

Responsibilities

• Administrative Support
  • Provides high-level administrative support to the director, faculty, staff, and students.
  • Interprets data and performs fiscal management of scholarship funds with the MSU Foundation and the Financial Aid Office.
  • Maintains department calendars, course schedules, room reservations, and textbook orders.
  • Organizes various meetings throughout the year.
  • Assists in ensuring compliance with department, college, university, state, and/or federal policies, procedures, and/or guidelines.
  • Assists in the design, creation, and maintenance of department newsletters, promotional materials, and web pages.
  • Schedules faculty annual reviews and coordinates submission of review cards for the department.
• Student Support
  • Acts as the liaison and clearinghouse for undergraduate and graduate students and departmental interactions.
  • Coordinates the completion of paperwork for hourly student hires.
  • Hires, trains, and supervises student front office employees.
  • Assists current and prospective students, referring individuals to the Academic Advisor and faculty as appropriate.
  • Provides answers to students regarding their program of study and submission of all forms, including the student’s committee, in a timely manner.
  • Coordinates the graduate school application program, acting as liaison with the Graduate School and the Gianforte School of Computing Graduate Program Coordinator.
  • Organizes graduate school application materials and routes them appropriately.
• Event Planning
  • Plans and coordinates special meetings and events for the Gianforte School of Computing, including Advisory Board meetings, ABET visits, annual retreats, and other specified events.
  • Schedules thesis and dissertation defense events and comprehensive examinations.
  • Processes the proper forms to be submitted for these events with the committee and the Graduate School.
  • Performs cost projections for events and tracks associated invoices and receipts.

Requirements

• Progressively responsible program coordination with administrative and customer service experience.
• Experience with advising or consulting personnel through a set of administrative policies.
• Experience coordinating and planning complex schedules involving multiple individuals and constrained resources.
• Demonstrated experience using common office software productivity tools.

Preferred Qualifications

• Exposure to and/or experience with initiating and managing a complex schedule for at least twenty individuals.
• Experience working with students on issues involving their academic progress through program requirements.
• Experience working with the MSU Graduate Program and its requirements for graduation.
• Exposure to and/or experience with initiating and managing a departmental orientation process for entering graduate students.

Skills

• Ability to identify shortcomings within a process and implement changes to improve the quality of the product.
• Ability to multi-task and work under the pressure of time constraints and unrelated deadlines.
• Ability to convey conclusions and policy effectively, both verbally and in written form.
• Ability to convey ideas and express opinions in a collegial manner.
• Employs courtesy, tact, assertiveness, respect, and sound judgment.
• Represents the Gianforte School of Computing and its programs in a professional and courteous manner.

Benefits

This position is benefits eligible.

Pay

Starting at $21.99 per hour.

Schedule

Full-time (1.0 FTE), fiscal year, classified contract.