Academic Success Coordinator

Work Tasks

• Assists with creation, implementation and maintenance of a variety of academic success programs and support services for all undergraduate students;
• Assists with the instructional component of college transition courses, COLL 141: Student Success Seminar, COLL 140: The Transitional Learner, and COLL 150: The Intentional Learner, on an as needed basis and within the parameters determined by the Senior Director, the Assistant Vice President or the Vice President.
• Candidates must have earned a Master’s Degree in a related field to be eligible to teach.
• Researches, develops, assesses and implements best practices in academic success support services and programs for undergraduate college students;
• Participates in webinars, workshops, conferences and other professional development opportunities to support the University’s academic support efforts;
• Maintains a caseload of undergraduate students, conducting individual meetings and creation of personal action plans supporting students’ academic success at the University;
• Maintains “drop in” hours for students in need of immediate assistance with an academic success related issue;
• Develops, implements and conducts various workshops, programs and intervention strategies to better support undergraduate academic success to degree completion;
• Participates in the Division’s “recruit back” program to identify and communicate with students who have stopped out and encourage re-enrollment;
• Identify and apply intervention strategies to support those students to degree completion;
• Serves as one of the Center’s representatives at admission related events such as open houses and admitted freshman days, new undergraduate student orientation events such as Setting Sail, Welcome Week and Changing Tides, university-wide events such as commencement, Latin Honors celebrations and new student honors convocation;
• Assists the Director with the administration of assessments of students as needed;
• Assists the Director with marketing for the Center for Academic Success, the Tutoring Center and the Division’s peer mentoring program;
• Assists the Director and colleagues with daily postings to the Center’s social media sites in compliance with university guidelines and policies;
• Supports and programming for the Community Captains Program (a pre-admission and transition to college success program) and Captains’ Connection Program (a transfer admission and transition to university success program) on an as needed basis.

Knowledge, Skills, Abilities (KSA's)

• Knowledge of academic success, retention, and completion strategies;
• Versatility in verbal, written, interpersonal communication and presentation skills;
• Ability to create and maintain relationships that foster a trusting environment;
• Organizational and time management skills;
• Ability to quickly master a variety of computer applications;
• Ability to work effectively as part of a team and on an individual basis;
• Availability for evening and weekend programs and events.

Required Education

• Master’s Degree or Bachelor’s degree with work experience that equates to an advanced degree.
• Additional Consideration - Education: Master’s degree or higher in Higher Education, Education, College Student Development, Psychology, or a related field; graduate degree should include 18 or more credits in college student development, higher education, education, counseling, psychology, developmental psychology, educational psychology, or a related college student development discipline.

Experience

• Experience working with students in a mentoring, coaching, or advising capacity.
• Experience with providing academic success coaching to undergraduate college students;
• Experience designing, developing and implementing events, programs and activities to support undergraduate college student success;
• Experience teaching academic success strategies and skills to undergraduate college students;
• Experience using social media platforms to promote student support services.
• Experience developing and facilitating workshops, information sessions and other intervention type programs;
• Experience working with college student personnel.