Academic Success Coach - Hybrid

About the role

The Academic Success Coach plays an integral role in the support and success of students in an accelerated nursing program at our sites in Riverdale and Yonkers, NY. The coach facilitates registration, academic advising/success coaching, and retention/persistence of enrolled nursing students, interacting with students, university faculty, advising teams, professional staff, and other program personnel to enhance progression and graduation. Academic partner: University of Mount Saint Vincent, Accelerated Bachelor of Science in Nursing.

Responsibilities

• Provide on‑site success coaching and coordinate appropriate student services
• Manage student registration process for each semester (three per year)
• Provide proactive and developmental coaching/advising for all active students
• Initiate and continue ongoing guidance for students whose grades, attendance, or personal barriers put them academically at risk
• Communicate concerns about student progress to students, faculty, and administration in conjunction with coaching efforts and strategy
• Stay engaged with students through one‑on‑one meetings, phone calls, face‑to‑face video chat, and success seminars to promote success
• Ensure timely coordination of registration of selected courses
• Act as a liaison for students in matters related to academic appeals, readmission requests, grievances, etc., affecting progress through the program
• Appropriately document communication with students and maintain required student population reports

Qualifications

• Master’s degree preferred
• Experience coaching students to ensure retention and persistence
• Ability to read, analyze, and interpret reports
• Confidence, resilience, strong organizational skills, exceptional persistence, high level of commitment, and ability to guide and motivate others
• Positive attitude, high level of energy and enthusiasm

Skills

• Academic coaching and advising
• Student retention and progression strategies
• Communication and liaison with faculty and administration
• Documentation and reporting
• Organizational and time‑management skills

Benefits

• Full benefit portfolio including tuition package
• Extensive training with team and management support
• Structured professional development plans and opportunities
• Outstanding benefits and work perks
• Collaborative and supportive team environment

Pay

$60,000 – $66,000 annually

Schedule

Hybrid position: 3 days onsite, 2 days remote; travel between Riverdale and Yonkers campuses. Training start: November 2, 2026.