Academic Program Coordinator, College of the Liberal Arts

About the role

Join the College of the Liberal Arts as an Academic Program Coordinator to provide key administrative support and serve as the primary point of contact for residential and online students for all undergraduate and graduate programs within the Department of Anthropology and School of Labor and Employment Relations.

Responsibilities

• Serve as primary department contact for program inquiries; assist students and instructors with questions.
• Respond to inquiries from prospective students.
• Cookbook course scheduling: building the schedule, enrolling students, and changing classroom assignments.
• Create and submit curricular proposals and monitor progress through approval.
• Provide support to academic advisors (e.g., running reports, assisting with student inquiries and correspondence).
• Manage student recruitment and retention efforts, including scheduling Zoom meetings and coordinating travel for recruitment visits.
• Aid incoming graduate students with onboarding and personnel documentation.
• Prepare, organize, and enter graduate assistantships and fellowships into Workday.
• Perform degree audit certification for majors and minors in residence, online, and World Campus (Penn State’s online campus).
• Process exam requests and act as liaison with the Graduate School and other university offices.
• Support registration and record-keeping for independent study and controlled courses.
• Conduct graduation checks, communicate with advisors and the college's academic records coordinator regarding outstanding requirements, and follow up with students to ensure completion.
• Process Labor and Employment Relations concentration certificates.
• Maintain student records and track academic progress.
• Cookbook coordination of Student Educational Experience Questionnaires.
• Responsible for student communication letters and maintain listservs.
• Coordinate the administration of student-related virtual and in-person events, such as Graduate Student Recruitment, New Graduate Student Orientation, Graduation Receptions and Majors/Minors Night.
• Work as a back-up to other members of the School of Labor and Employment Relations and Department of Anthropology academic and administrative teams to ensure adequate coverage.

Qualifications

• Outstanding attention to detail and accuracy.
• Excellent interpersonal skills; driven to provide excellent customer service.
• Effective organizational and problem-solving skills, with the ability to manage multiple priorities simultaneously.
• Effective communication (both verbal and written) skills.
• Proficiency in Microsoft Office 365, particularly Excel for data tracking and reporting, Outlook for communication and scheduling, and Word for document preparation.

Benefits

The College of the Liberal Arts is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Salary range for this position, including all possible grades, is $40,608.00 - $64,668.00. Salary Structure - Information on Penn State's salary structure. Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

Pay

The salary range for this position, including all possible grades, is $40,608.00 - $64,668.00.

Schedule

This position requires a minimum of three days per week of on-site work at the designated work location.