Jobs · Education · Massachusetts

Academic Program Coordinator

Northeastern University · Boston, MA · 1 mo ago
Education$54k–$76k/yrFull-time

About The Opportunity

JOB SUMMARY: The Department of Chemical Engineering in the College of Engineering is seeking a highly motivated Academic Program Coordinator (APC) to join their team and provide integral support to this growing department.

Responsibilities

  • Provide administrative leadership and guidance for the Undergraduate and Graduate Committee and Associate Chair for Graduate Studies in their Admissions and Recruitment efforts.
  • Work with Faculty and staff to coordinate all aspects of the undergraduate and graduate programs related to admissions, recruitment, and graduate affairs.
  • Lead the committee in ensuring compliance with recruitment and admissions processes, including guidelines within the graduate handbook, are kept up to date and being followed.
  • Continually assess and recommend changes to the Guidebook based on faculty and student feedback, as well as current college and university guidelines, and education best practices.
  • Work closely with COE Academic advisors to collect, track, and analyze student undergraduate and graduate candidacy requirements.
  • Lead undergraduate and graduate committee meetings and take meeting minutes.
  • Work closely with the Associate Chairs for Undergraduate and Graduate Studies and other department and university staff to plan and coordinate events such as Conference Recruiting booths, Town Halls, Capstone events, Graduate Candidate Day for Admitted Students, Welcome Back events, and faculty-student luncheons.
  • Absorb and analyze student feedback data to make and recommend process/system processes to Senior Business Manager, department executive committee, and COE Grad student services as applicable.
  • Analyze Data for Recruitment, Admissions, and Retention, and other related data as necessary.
  • Maintain student department records and assess data across graduate programs concerning placement, attrition, time-to-degree, stipends, etc.
  • Handle all undergraduate and graduate student inquiries and needs.
  • Prepare and work closely with the Associate Chairs for Undergraduate and Graduate Studies and other departmental staff to organize and attend the student orientation and recruitment events.
  • Proactively anticipate and solve potential future problems in ongoing administrative service to students.
  • Assist with: TA/Grader Expectations, Financial Management of Expense Reimbursement Vouchers, Assist with the assistantship process of RAs and TAs, including managing the process of inputting financial data into the software system to generate assistantships, etc.
  • Other special projects as needed.

Qualifications

  • A successful candidate is a flexible team player who enjoys an independent and collaborative work environment and possesses the following:
  • Associate degree and/or at least 2 years of administrative experience required;
  • Bachelor’s degree preferred.
  • 2 years of experience required in administrative duties.
  • Experience in an academic setting is highly desired.
  • Strong project management/organizational skills with attention to fine detail, and commitment to quality.
  • Excellent interpersonal, oral presentation, and written communication skills.
  • Must demonstrate a professional presence and maturity in dealing with a variety of audiences, external and internal to the university.
  • Value and provide confidentiality around sensitive issues and can determine appropriate levels of communication around sensitive information.
  • Effectively set goals, multi-task, and manage time.
  • Display self-motivation and initiative.
  • Computer literacy requirements, including a strong working knowledge of Microsoft Windows environment including MS Excel, Word, Outlook, Teams, and PowerPoint.

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