Academic Program Coordinator Supervisor, College of the Liberal Arts

About the role

Join Penn State's team as an Academic Program Coordinator Supervisor. You'll work in a collaborative environment, making a difference in the Department of Anthropology and School of Labor and Employment Relations by providing critical administrative and logistical support for faculty and students. This role is at the heart of academic operations for the graduate and undergraduate programs, ensuring program management and student success.

Responsibilities

• Supervision of Staff Lead daily operations and administrative coordination for the Student Services administrative staff team, ensuring consistent workflow.
• Provide leadership and mentoring to direct reports and encourage cross training opportunities.
• Assign duties and conduct performance evaluations.
• Ensure effective collaboration with College advising and other administrative units.
• Manage processing of graduate student appointments.
• Cook up appointment types and funding distributions.
• Process stipend changes, salary reallocations, and adjustments.
• Liaise with internal and external units for fellowships, special assignments and awards.
• Monitor graduate program reporting, deadlines, and compliance with academic policies.
• Oversee resident course scheduling.
• Work with school and departmental leadership to meet teaching and instructional needs.
• Manage schedule updates, instructor assignments, and room logistics.
• Collaborate with staff on graduate student teaching and research assignments.
• Serve as point of contact for students, faculty, and external inquiries and provide guidance on program procedures, policies, and student issues.
• Maintain and organize confidential student records and files.
• Aid in course scheduling and assist with instructor assignments; provide basic technical support for course setup and classroom logistics.
• Collect and manage data for internal and external reporting.
• Track student academic progress.
• Coordinate and monitor faculty evaluation processes from students.
• Communicate and collaborate with university offices and departments.
• Attend and disseminate information from university-wide meetings and workshops.
• Support scholarship and internship processes by coordinating communications, verifying student eligibility, and assisting in student scheduling.

Qualifications

• Ability to be detail-oriented.
• Excellent communication (verbal and written), interpersonal, and problem-solving skills.
• Proficiency in Microsoft Office 365, particularly Excel for data tracking and reporting, Outlook for communication and scheduling, and Word for document preparation.

Benefits

The Academic Program Coordinator Supervisor will also support scholarship and internship processes by coordinating communications, verifying student eligibility, and assisting in student scheduling. The Academic Program Coordinator Supervisor will utilize organizational and multi-tasking skills to complete the above responsibilities.

Pay

The salary range for this position, including all possible grades, is $49,188.00 - $71,340.00. Salary Structure - Information on Penn State's salary structure

Schedule

The position requires a minimum of three days per week of on-site work at the designated work location. After training, the Academic Program Coordinator Supervisor will also work with various software including: CourseLeaf CIM (Curriculum Management System), Starfish (student success platform), 25Live by CollegeNet (scheduling platform), LionPATH (Penn State’s student information system), iTwo (web-based tool at Penn State used for data access, analysis, and distribution), and Canvas (Penn State's learning management system).

Background checks/clearances

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO is the law

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.