Academic Advisor II - HEB Undergraduate Advisor

Classification Minimum Requirements: Master's degree in education, counseling, or an academic field directly related to the advisor's area of responsibility and one year of relevant experience; or a bachelor's degree in education, counseling, or an academic field directly related to the advisor's area of responsibility and two years of relevant experience.

About the Role

The Department of Health Education and Behavior (HEB) at the University of Florida offers bachelor’s (B.S.), master’s (M.S.), and doctoral (Ph.D.) degrees involving on-campus, community, and distance education activities. Approximately 90 graduate students and 500 undergraduate students are currently enrolled. The mission of the department is to bridge the gap between scientific knowledge and public understanding of health to promote healthier living.

This position provides an advanced level of support for the residential and distant education undergraduate programs (Health Studies and Community Health Promotion), requiring working knowledge of pertinent university, college, department, and accrediting organization policies and procedures.

Responsibilities

Academic Advisement

• Serves as the primary Academic Advisor for residential, UF Online, and Pathway to Campus Enrollment (PaCE) undergraduate students majoring in the department's programs.
• Counsels students and parents (when necessary), providing academic and general information to current and prospective undergraduate students interested in degrees, minors, or Honors programs offered by the department, including course schedules, tracking, probation, career and life coaching, study abroad, and petition processes.
• Reviews degree audits and makes necessary adjustments/corrections regarding substituted courses, requirement waivers, courses included in grade point average, and catalog year.
• Provides current and prospective students with information regarding change of major and transfer admissions processes; administers admission decisions for transfer and change of major students.
• Creates and develops semester plans leading to degree completion to ensure students are aware of and meeting critical tracking and university degree requirements.
• Processes forms requiring a dean’s and/or chair’s signature, such as Drop/Add, S/U (satisfactory/unsatisfactory), flexible learning, study abroad, hours extension, transient requests, and minor applications.
• Manages daily communications with new and prospective students via phone, email, Zoom, and/or letters.
• Works with other advisors in the department and college to promote program and course offerings each term.
• Promotes the combination degree program available to UF Online and PaCE students looking to pursue a professional degree program at the end of their undergraduate degree.
• Maintains continued involvement with UF Online and PaCE students who have taken a “semester off” via phone, email, and Zoom; creates and develops semester plans for these students to verify on-time completion of degree program.
• Increases recruitment efforts of programs and major through involvement in various organizations and working closely with campus partners.
• Actively participates in departmental, college, and university committees related to undergraduate education, course scheduling, recruitment, and advising initiatives (e.g., Undergraduate Program Advisory Council, HHP Advising, UF Online Advising, UF Pre-Health Advising Council).

Academic Support

• Answers inquiries via mail, email, telephone, Zoom, and in-person.
• Assists academic programs through information sessions, HEB student organization tasks, Preview, and actively attending Residential, UF Online, and PaCE meetings and events.
• Works with other college advisors to coordinate Preview and Transfer Preview activities and materials to provide information about the college to new and prospective students.
• Interprets and communicates UF and college academic policies and procedures for undergraduate students in the college and recommends improvements.
• Identifies students whose academic or extracurricular activities make them eligible for department, college, university, and/or national scholarships, awards, honors/recognition.
• Provides assistance in department and college activities such as commencement, scholarship/awards ceremonies, advance registration, and drop/add activities.
• May attend UF Admissions recruiting functions with the department/college representative.
• Assists with yearly catalog updates and revisions.
• Assists HEB Internship Coordinator with pre-internship clearance and internship clearance checks via Qualtrics surveys; reviews to ensure student interns are on-track to pre-intern, intern, and graduate in their final semesters of the program.
• Communicates with student interns to ensure awareness of degree requirements and internship requirements; updates HEB Internship Coordinator of student interns not cleared to pre-intern, intern, or graduate.
• Collects and analyzes data for reporting of enrollment, graduation, etc., as requested by the Undergraduate Program Coordinator and Department Chair.
• Serves on various department and college committees as assigned by the Undergraduate Program Coordinator and Department Chair.

Administrative Duties

• Assists with HEB student enrollment, retrieves student records, tracks forms, and schedules appointments.
• Creates/maintains student-related records, such as undergraduate database, major files, program information forms, etc.
• Collects, analyzes, and compiles data on current student information, admission decisions, enrollment by degree program and specialization, and graduation statistics.
• Records and tracks admission data for new change of majors.
• Ensures advising and curricular information on the website is accurate; helps improve website, presentations, handouts, and student forms.
• Creates and develops Qualtrics Surveys to capture additional data from UF Online students interested in applying for or pursuing the Bachelor of Science in Health Education program.

Student Engagement

• Serves as the point of contact for student functions held by the department, providing support and coordination to enhance the student experience and strengthen connections between the classroom, students, and the department (e.g., Coffee and Conversation, hosting panels between graduate and undergraduate students, and other student-centered events).

Qualifications

Required

• Master's degree in education, counseling, or an academic field directly related to the advisor's area of responsibility and one year of relevant experience; or a bachelor's degree in education, counseling, or an academic field directly related to the advisor's area of responsibility and two years of relevant experience.

Preferred

• Master’s degree preferred.
• Working knowledge of Word, Excel, presentation software such as PowerPoint, UF’s Student Information System (SIS), and Salesforce CRM.
• Proficient in use of Windows-based personal computer, electronic communication, and internet.
• Comfortable with the landscape of ever-changing technology and savvy to learn new distance education tools.
• Excellent verbal and written communication skills.
• Ability to maintain a professional demeanor and working relationships with a diverse group of students, staff, and faculty.
• Ability to maintain confidentiality and exercise discretion when handling sensitive student and departmental information.
• Excellent time management skills to manage a wide variety of tasks.
• Ability to work independently and in a group setting.
• Problem-solving skills.
• Knowledge of University policies and procedures for student advising, admission, registration, and graduation requirements.

Schedule

Monday – Friday, 8:00 AM – 5:00 PM, except UF holidays. Some events such as Preview, commencement, and other functions may occur on weekends and evenings.

Pay

Expected salary: $62,000 - $65,000, commensurate with qualifications and experience.