Academic Advisor II

About the role

The Academic Advisor II provides general advising for first-time freshmen, second-year students (specifically those on academic probation), and General Education and graduation requirements for transfer and continuing students. The incumbent needs to be sensitive to the needs of a diverse student population.

Responsibilities

• Provide advising services to first-time freshmen, second-year students on academic probation, and transfer and continuing students regarding General Education and graduation requirements.
• Engage students in a developmental process to help clarify and implement individual educational plans consistent with their skills, interests, and values.
• Offer advice and support to students in a manner that respects and accommodates diverse backgrounds and experiences.

Requirements

• Two years of professional experience in a student services program area or related field.
• A master's degree in a job-related field may substitute for one year of the professional experience.
• Knowledge of General Education in the California State University system.
• Ability to work occasional morning, evenings, and weekends.

Qualifications

• Working knowledge of the practices, procedures, and activities of the program to which assigned.
• General knowledge of research and interview techniques.
• Ability to interpret and apply program rules and regulations.
• Reasoning ability to solve problems and make decisions.
• Resourcefulness in planning work assignments and implementing long-range program improvements.
• Ability to obtain factual and interpretative information through interviews.
• Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data.
• Ability to advise students individually and in groups on routine matters where required.
• Ability to recognize multicultural, multisexed, and multi-aged value systems and work accordingly.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies, and others in committee work and student advising and community contacts.
• Rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.

Skills

• Independent prioritization, planning, and organizing work in a fast-paced environment.
• Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population.
• Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment.
• Proficiency using standard office software packages (e.g., Microsoft Office Suite).
• Familiarity working with university-based record/data systems/software (example: PeopleSoft).
• Ability to understand, interpret, and apply moderately complex rules, policies, regulations, and procedures.
• Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Benefits

Best-in-class benefits are provided, including:

• Flexible work schedule: 8:00am-5:00pm, M-F, other occasional hours as needed. Summer Hours are 7:30am - 4:00pm.
• Mandatory freshman and transfer orientation, mandatory freshman advising, and general education and graduation requirement advising for all students.
• Developmental process to help clarify and implement individual educational plans consistent with skills, interests, and values.

Pay

The anticipated hiring range is $5,083 per month, with the anticipated hiring rate at the minimum of the classification salary range.

Schedule

Full-time position with 8:00am-5:00pm, M-F, other occasional hours as needed. Summer Hours are 7:30am - 4:00pm.