Academic Advisor I - Senior Academic Advisor II 534098

About the role

The Academic Advisor provides holistic, student-centered guidance to a caseload of students, supporting their academic planning, course selection, and progress toward graduation. This role assesses student needs, interprets university policies, and makes appropriate referrals while elevating complex issues to advising leadership as needed.

Responsibilities

• Proactively promotes student success through ongoing communication, directed outreach, monitoring academic performance, accurate documentation within university systems and participation in standard university-wide events, including Orientation and Enrollment (O&E) and Commencement.
• Guides students through essential processes—including forms, appeals, and procedural requirements—while ensuring timely, clear responses to inquiries.
• In collaboration with colleagues and academic departments, the advisor contributes to student success initiatives, offers feedback on curriculum and policy, and may serve as a mentor within the advising team.
• Teaches 1–2 sections of UNIV 1111 and participates in professional development and campus engagement activities that advance the overall student experience.

Requirements

• Bachelor's Related field (degree must be conferred on or before agreed upon start date)
• Academic Advisor I: Bachelor’s Degree and zero – two years of experience in a comparable position.
• Academic Advisor II: Bachelor’s Degree and two to three years of experience in comparable position.
• Academic Advisor III: Bachelor’s Degree and three to five years of experience in a comparable position.
• Senior Academic Advisor I: Bachelor’s Degree and five to seven years of experience in a comparable position.
• Senior Academic Advisor II: Bachelor’s Degree and seven years of experience in a comparable position.
• Administrative experience that could include responsibility with unit programs and/or student groups; supervisory experience to include interviewing, training and development, etc. of employees and/or student leaders; and/or coordination of special projects.
• A master's degree may be substituted for up to three (3) years of required experience.
• Terminal degrees may warrant adjustment to years of experience equivalency.

Qualifications

• Demonstrated knowledge and implementation of NACADA Core Values and Core Competencies in practice.

Skills, Proficiencies, And/or Knowledge

• Knowledge & Technical Skills: Ability to maintain accurate, confidential student records and ensure documentation integrity.
• Communication & Interpersonal Skills: Excellent written and verbal communication skills with the ability to explain complex information clearly and support students in decision making; Strong interpersonal and customer service skills, with the ability to build rapport and work effectively with students, faculty, and staff.
• Advising & Student Support Skills: Demonstrated commitment to working effectively with the student population, applying inclusive and culturally responsive advising practices.
• Analytical & Problem-Solving: Ability to assess student needs, interpret data, and identify appropriate interventions or resources.
• Organizational & Professional Skills: Excellent organizational and time management skills, with the ability to manage multiple priorities and maintain accuracy under pressure; Positive, proactive attitude with the ability to work independently and exercise sound judgment.

Preferred Qualifications

• A graduate degree in Higher Education, Academic Counseling or Advising or related field;
• Undergraduate degree in Engineering, Architecture or Engineering Technology;
• Professional experience as an academic advisor or in an industry closely related to CEAT majors.
• Strong knowledge of academic programs, degree requirements, curricula, and course prerequisites, including the ability to interpret academic records and placement information.
• Understanding of university academic policies, procedures, and regulations, particularly those related to graduation, enrollment, and transfer credit.
• Proficiency with advising technologies and student information systems, and ability to use data to track student progress and inform advising decisions.
• Ability to provide academic counseling and developmental guidance, including support related to course selection, goal setting, career exploration, and academic challenges.
• Identifies and supports at-risk students, providing proactive outreach, referrals, and follow up to promote persistence.
• Strong analytical, problem solving, and troubleshooting skills to address academic issues, evaluate petitions, and support decision making.
• Demonstrated commitment to professional development and staying current with advising and higher education best practices.

Pay

$40,000 - $57,000

Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.