Academic Advisor

About the role

The Academic Advisor Division serves the College of Liberal Arts, supporting students from matriculation through graduation.

Responsibilities

• Advise assigned students using a developmental, holistic advising approach.
• Foster student engagement, self-advocacy, decision-making, and accountability.
• Maintain accurate advising records and documentation.
• Make referrals to appropriate campus resources.
• Interpret degree requirements, policies, and graduation criteria.
• Utilize placement scores, transfer credit evaluations, and academic history to guide course selection.
• Process overrides, substitutions, waivers, and enrollment exceptions as appropriate.
• Maintain academic progress and conduct proactive outreach to at-risk students.
• Serve as liaison among students, faculty, departments, the Registrar, Admissions, Financial Aid, and student support services.
• Collaborate with campus partners to support special populations including first-generation students, 21st Century - Scholars, veterans, student-athletes, adult learners, students with disabilities, transfer students, and students at academic risk.
• Compile, interpret, and utilize advising-related data for assessment and continuous improvement.
• Participate in retention initiatives, early-alert outreach, and student success campaigns.
• Participate in orientation, open houses, transfer visit days, admitted student events, and recruitment activities.
• Represent the College of Liberal Arts at university and community events.
• Maintain current knowledge of university policies, curriculum changes, and advising best practices.
• Participate in professional development aligned with NACADA Core Competencies and CAS Standards.
• Assist with advisor development initiatives.

Qualifications

• Bachelor's degree required.
• Knowledge of student development theory and developmental advising practices.
• Ability to interpret academic records, curriculum requirements, and university policies.
• Understanding of FERPA and student record regulations.
• Strong interpersonal, written, and verbal communication skills.
• Demonstrated problem-solving, organizational, and time-management skills.
• Ability to work effectively with diverse student populations.
• Proficiency with advising technologies, student information systems, CRM platforms, and Microsoft Office applications.
• Commitment to student success and continuous improvement.

Skills

• Knowledge of student development theory and developmental advising practices.
• Ability to interpret academic records, curriculum requirements, and university policies.
• Understanding of FERPA and student record regulations.
• Strong interpersonal, written, and verbal communication skills.
• Demonstrated problem-solving, organizational, and time-management skills.
• Ability to work effectively with diverse student populations.
• Proficiency with advising technologies, student information systems, CRM platforms, and Microsoft Office applications.
• Commitment to student success and continuous improvement.

Benefits

Benefits for this position include: Affordable medical, dental, vision, life and short term and long-term disability insurance plans. Retirement plan where the University makes the total contribution equivalent to 11% of annual salary. Full tuition fee waiver for employees/75% for spouses and dependent children. Vacation and sick time, Holiday pay, Free access to Recreation, Fitness & Wellness Center. Access to on-campus University Health Center and Dental Hygiene Clinic.

Pay

Annual Salary

Schedule

Standard office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Occasional irregular hours required. Irregular work hours as necessary to accommodate students during registration, welcome week and orientation. Occasional travel required in the course of professional development and professional activities.