Academic Advisor

About the role

Metropolitan College of New York (MCNY) is a unique and vibrant learning institution. It is a non-profit, regionally accredited college offering associate, bachelor’s, and master's degrees, with a state-of-the-art campus in the Hub district of the South Bronx. For over 60 years, MCNY has offered highly motivated learners a powerful model of Purpose-Centered Education that promotes personal transformation and constructive change in workplaces and communities. MCNY enrolls approximately 1,000 students annually into its accelerated degree programs with convenient onsite and remote schedules for added flexibility.

The Academic Advisor is part of the Student Success team, working under the supervision of the Director of Student Success to create, implement, and promote a wide variety of activities and programs focusing on the needs of all students. The Academic Advisor will be assigned a caseload of students while working collaboratively with other advisors to support students. MCNY enrolls daytime, evening, and Saturday students, so the Academic Advisor will be required to work some late evenings and occasional Saturdays.

Responsibilities

• Monitor the academic progress of designated students to ensure a successful path to completion of the degree
• Partner with designated Deans/Directors to identify trends and issues in the programs and proactively develop strategies to address student concerns
• Advise students on classes to be taken on a semesterly basis
• Perform other duties as assigned

Requirements

• Bachelor’s degree in education, social work, counseling, or related field required
• Minimum of two years of experience working in higher education with students from diverse backgrounds
• Minimum of two years of experience working with students covered by the ADA
• Excellent oral and written communication skills
• Demonstration of initiative and passion for student success
• Sound judgment, problem-solving, and critical thinking skills are essential
• Ability to maintain confidentiality
• Proficient in Microsoft Office and will be required to learn various internal student information and learning management systems
• Experience with Blackboard or Moodle preferred
• Flexible to work evenings and weekends as needed; travel to Bronx location
• Excellent organizational skills
• Ability to work as a member of a team, where cooperation and initiative are valued