Academic Advisor

About the role

The Academic Advisor will work as part of the advising team to provide academic advisement for Cal State LA undergraduate students. They will also help plan, organize, and participate in university-wide activities.

Responsibilities

• Provide one-on-one student advisement
• Facilitate group advising workshops
• Engage in e-advising
• Develop and implement targeted advising campaigns utilizing the EAB SSC platform, among other advising tools
• Harness best practices in academic advisement and student success to support the University's retention and graduation goals
• Develop student success plans that align the students' major and career pathways
• Advise on academic program declaration and change
• Maintain student degree progress and analyze student performance to determine appropriate advising interventions
• Make referrals to other advising centers or support services, as appropriate
• Determine appropriate interventions and design academic plans for students who have been disqualified following procedures for reinstatement of disqualified students
• Aid in preparing and submitting appropriate petitions
• Keep current on university policies and procedures, including maintaining in-depth knowledge of General Education and University degree requirements
• Develop, coordinate, implement, and evaluate specialized academic advising programs, services, or workshops
• Work closely with all program- and college-based advising centers/units as well as departments and faculty across the University to provide academic advisement support to increase student success
• Serve as a resource for other advisors and faculty in various departments who need advising information
• Assist in reviewing and updating materials for advisement training relevant to the college
• Provide advisement training, as needed
• Participate in and contribute to college and other advisement related meetings

Requirements

• Equivalent to graduation from an accredited four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field
• A master’s degree in a job-related field may be substituted for one year of the professional experience
• Three years professional experience in one of the student services program areas or in a related field
• Experience should evidence and indicate potential for further growth
• Working knowledge of academic advisement (including counseling skills and techniques) to support major selection and student success
• Computer literate and proficient in standard word processing and database software including Microsoft Word, Excel, Outlook and PowerPoint
• Excellent written and oral communication skills; interpersonal and organizational skills; and public speaking skills
• The ability to: interpret and apply policies and procedures of an institution in relationship to assisting students; gather and analyze data to inform advising interventions and campaigns; and draw valid conclusions and make appropriate recommendations related to accomplishing academic goals; to present clear and concise information orally and in writing, including the ability to communicate by phone and email; organize, and prioritize work; develop and maintain database systems; multi-task, complete assignments in a timely fashion, and work under pressure; establish and maintain cooperative working relationships with staff, faculty, administrators, student organizations, and other campus stakeholders; exercise tact, courtesy, alertness, and good judgment when responding to others
• A demonstrated interest and/or ability in working in a multicultural/multiethnic environment

Qualifications

• Baccalaureate and graduate appropriate degrees from an accredited university
• Previous experience working on a college campus, preferably as an academic adviser
• Knowledge of CSU admission criteria for both first-time freshmen and transfer students, CSU General Education requirements, general University policies and procedures, and career opportunities for a variety of majors
• Familiarity with the GET/PeopleSoft system or similar university operating system/student advisement system