ABA Operations Manager in Training

Essential Duties And Responsibilities

• Attend the assigned center daily and operate under the direct supervision of a training Operations Manager.
• Participate in all hands-on training activities across key systems (Catalyst, CentralReach, Paylocity) to build operational competency.
• Accept and apply feedback from the training OM and DCO to improve skills and professional development.
• Observe modeled procedures and practices and actively replicate them to build confidence and independence.
• Arrive promptly to assist with opening and closing procedures, becoming familiar with building access and security protocols.
• Support scheduling operations beginning in Week 3 of training, collaborating with the OM on daily and permanent staff/client scheduling needs.
• By Week 4, serve as the primary point of contact for staff call outs and independently manage daily schedule adjustments to ensure client coverage.
• Participate in two competency assessments: the first at Week 6, and a second at Month 3 to evaluate readiness for the AOM role.
• Analyze initial assessment data to identify skill gaps and direct training efforts toward targeted competency development throughout the training period.
• Maintain professionalism in appearance, communication, and behavior at all times, reflecting AAC leadership standards.
• Participate in leadership meetings, maintaining strict confidentiality and discretion regarding internal discussions.
• OM-T will be required to travel to other centers for coverage as needed.

Physical Demands

• Work may require sitting for long periods of time: also stooping, bending, and stretching for files and supplies.
• Occasionally lifting files or paper weighing up to 40 pounds.
• Requires operate a keyboard, telephone, copier, and other such office equipment.
• Vision must be correctable to 20/20, and hearing must be in the normal range for telephone contacts.
• It is necessary to view and type on computer screens for long periods of time.

Work Environment

• Work is performed in an office environment.

Availability

• M-F 7:15am-5pm in center
• Travel required to other locations as needed (cover other OM PTO)

Requirements

• Internal Applicants ONLY: Bachelor’s degree required, or expected graduation within one year of hire
• No counseling form on file
• No attendance points on file
• Minimum of 6 months as a Lead RBT or having passed the Lead exam
• Computer skills including Google Workspace, Microsoft Office (including Excel), and relevant ABA software systems including CentralReach
• This is a full-time, on-site position