AAA - Graveyard Tow Driver

Why Work For Us?

Join a Culture of People Helping People. Ever wanted a job where you genuinely save the day? At AAA Mountain West Group (MWG), we don't just hire tow operators—we hire Roadside Heroes. When our members are stranded, stressed, or having their worst day, you are the face of AAA arriving on the scene to bring safety, solutions, and peace of mind.

Pay

Starting at $22.00/hour with the following financial incentives:

• Shift Differentials: Earn an extra $0.75 to $1.50 more per hour depending on your hours and days worked.
• Productivity Incentives: Earn up to an additional $1,900 extra per month.
• Guaranteed Hours: Minimum of 40 hours per week (steady income you can rely on).
• Commuter Benefits: Save on taxes by setting aside up to $680/month for transit or parking.

Benefits

• 401(k) Retirement: Automatic 3% enrollment (increasing 1% annually) with a company match of up to 6%.
• Medical Choices: Choose from flexible Red, White, or Blue tiers to fit your budget.
  • HSA Company Contribution: Enroll in the Blue Tier, and AAA will contribute $1,000 (Individual) or $2,000 (Family) annually to your health savings.
• Mental Health Support: 6 free annual sessions with therapists or coaches via Modern Health for you and your family.
• Dental & Vision: Full coverage for preventive checkups and cleanings.
• Life Insurance: Company-paid Basic Life and AD&D insurance (1x your annual salary).
• Paid Time Off: Accrue up to 136 hours (17 days) of Paid Time Off in your first year.
• Paid Holidays: 11 paid holidays per year.
• Tuition Reimbursement: Up to $5,250 per year for job-related degrees or certifications (eligible after 6 months).
• Free AAA Membership: Enjoy a Free AAA Classic Membership and exclusive discounts on home/auto insurance.
• Wellness Program: Additional wellness benefits included.

Schedule

Start times range from 8:00 pm - 10:00 PM and can work up until 4:00 am - 6:00 am (includes weekends).

Responsibilities

• Operate tow trucks safely and efficiently.
• Perform simple vehicle diagnostics to figure out the issue.
• Provide essential roadside assistance, including tire changes, fuel delivery, and vehicle lock-outs.
• Build trust, problem-solve, and be a calming presence for our members on the scene.
• Demonstrate clear and proficient verbal and written communication even under pressure.
• Apply common knowledge of vehicle components and reasons for vehicle failure.
• Evaluate member safety and discern safety issues to respond appropriately.
• Drive a manual/automatic shift vehicle.

Requirements

• A customer-first mindset and a passion for helping people.
• Willingness and flexibility to work 8pm – 6am, including weekends.
• A valid driver’s license and a clean driving record (where applicable).
• Must possess a valid driver’s license with a safe driving record.

Work Environment / Physical Requirements

• Works outdoors at vehicle sites when servicing vehicles.
• Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling, and stooping as required for service calls.
• Works in all weather and all traffic conditions.
• Vehicle recovery sites may be wet, messy, and hazardous.
• Service Providers are required to provide a photograph for identification purposes.