A/R Admin

What You'll Do

• Perform monthly and weekly rental and mileage billing while consistently meeting customer service level agreements.
• Process invoices through customer and third-party billing portals as required.
• Support diverse customer reporting requirements to deliver business value.
• Collaborate with upstream, downstream, and cross-functional business partners to analyze issues and drive timely resolutions.
• Investigate, troubleshoot, and resolve client billing disputes while providing timely communication and updates.
• Establish billing timelines and ensure customers provide required monthly information to support billing processes.
• Communicate excess mileage charges and equalization details, ensuring customers understand billing adjustments.
• Process annual excess mileage and equalization billing.
• Calculate and apply interest charges for past-due invoices according to contractual terms.
• Monitor, manage, and resolve Salesforce billing cases with timely follow-up and documentation.
• Perform other duties as assigned or as business needs evolve.

What You'll Need

• A high school diploma required; a college degree in Accounting, Finance, or Business Management is preferred (completed or in progress).
• A minimum of 4 years of customer service and billing experience in a corporate environment.
• Excellent communication and presentation skills with the ability to engage stakeholders at all organizational levels.
• Strong interpersonal skills and the ability to build relationships in a complex, matrixed organization.
• The ability to influence others through collaboration, shared outcomes, and common goals.
• Proficiency in Microsoft Office, including Excel and Word.
• An exceptional attention to detail with a strong focus on accuracy.
• A self-motivated, creative, and able to independently prioritize and complete critical tasks with urgency.
• Working knowledge of accounting principles and the ability to apply them to daily transactions.
• Demonstrated ability to work independently with minimal supervision.
• Experience with Oracle, SAP, PeopleSoft, or another ERP system is preferred.
• Strong analytical, organizational, time management, and multitasking skills.
• Advanced Excel skills, including analyzing large datasets using pivot tables, formulas, and related functions.