911 PUBLIC SAFETY TELECOMMUNICATOR II

Duties and Responsibilities

• Receive and process incoming emergency, non-emergency, and administrative calls.
• Dispatch calls for service to law enforcement, fire agencies, and emergency medical services.

Shift Requirements

• Full-time position with a 12.25-hour shift.
• Average of 57 hours per week.
• Work any shift, including nights, weekends, holidays, and all scheduled and unscheduled overtime.
• In-person attendance required.

Minimum Qualifications

• Positive attitude and excellent verbal and written communication skills.
• Ability to communicate well to a diverse group of people.
• Willingness to work scheduled and unscheduled overtime.
• Ability to work any shift, including day (5:45am-6pm) or night shift (5:45pm- 6:00am).
• Ability to work weekends and holidays.
• Ability to report to work as instructed during departmental activations and be prepared to stay during the duration of the event.
• Be at least 18 years old by date of hire.
• Have a High School Diploma or equivalent.
• Be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD).
• Be able to type a minimum of 35 adjusted words per minute (AWPM) or 10,500 keystrokes per hour (KPH).
• No felony convictions, and no current driving suspensions; Misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided.
• Pass a background investigation including driving record, employment history, criminal history check, credit check, education, training verification, illegal conduct (drug use, etc.), background interview, and professional reference check.
• Pass a pre-employment physical and psychological evaluation.
• Successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification.

Benefits

• Competitive pay and a comprehensive benefits package.
• Health, Dental, Vision, and Life Insurance.
• Optional Life and Disability Insurance.
• Optional Medical and Dependent Care Spending Accounts.
• Annual and Sick Leave.
• Fourteen (14) recognized Holidays.
• South Carolina Retirement System (SCRS) State Retirement Plan.
• POLICE OFFICERS RETIREMENT SYSTEM (PORS - as applicable).
• Optional Deferred Compensation Program.
• Longevity and Merit Pay Increases.
• Laboration, Professional, and Skill Development Training.
• Employee Assistance Program.
• Employee Well-being Program.