911 Telecommunicator

We need to output HTML fragment with sections: About the role? The posting includes Position Details describing role. Could map to "About the role" or "Responsibilities". We need headings:

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: contact info, website, application deadline? Actually "Application Deadline" maybe considered metadata; we can fold into short

  or drop. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it." So we can include a short paragraph with application deadline and salary? Salary is $32.11/hour, we need Pay section if posting actually states them. Yes salary is given, so we can create Pay section with that info. Benefits: "Competitive benefits package" and link to learn more. That's specific enough? It says "Competitive benefits package Click here to learn more about the benefits offered by the City of Naperville." That's substantive enough to include Benefits section. Schedule: Not explicitly given; but mention rotating days off, shift work 24/7, unscheduled shift, must work any of three shifts. That's schedule info. So we can include Schedule section describing shift rotations, days off rotating, 24/7, etc. We need sections only when posting has real specific content. We'll include: About the role (maybe from Position Details paragraph), Responsibilities (list), Qualifications (list), Skills? Not explicitly separate; maybe combine with Qualifications. Could include Skills as separate if there are specific skills like typing 35 WPM, ability to maintain composure, etc. But we can put those under Qualifications or Requirements. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose which to include. We'll include About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. Possibly also Requirements (like high school diploma, 1 year experience). But Qualifications already covers that. We'll keep Qualifications. We must not invent or summarize away detail. Preserve ALL substantive information. So we need to include all details from posting: role description, responsibilities list, qualifications, preferred qualifications, training program length, uniforms, days off rotating, union position, etc. Also mention that it's represented by FOP, wage rates subject to CBA. Also mention population? Could be part of About the role or Additional Information. We'll include Additional Information maybe as part of About the role. We must not include boilerplate: contact info, website, application instructions, EEO, etc. Also remove "Apply On-line At ..." etc. Also remove "Ad viewed 384 times". Also remove "Click here to learn more about the benefits offered..." maybe keep as link? The instruction: remove application instructions. The link to learn more about benefits is not an application instruction; it's about benefits. Could keep as part of Benefits section. But the link is just "Click here to learn more..." which is generic; maybe we keep the text but not the link? We can keep the sentence as is. We must not include duplicated lines. Let's extract substantive content: - Position Details paragraph: "The City of Naperville's Police Department seeks full-time 911 Telecommunicators to work in our Emergency Communications Center to receive and evaluate 911 and non-emergency calls for service for Police, Fire, Emergency Medical Service (EMS) and other assistance; triage and prioritize those requests for service to the public in life-safety situations; and dispatch and coordinate appropriate responses to high-risk, high-stress operations." - Also mention CLICK HERE for a video to learn more about the Naperville Emergency Communications Center. That's maybe extra but not essential; could be omitted as it's a link to video. Might be considered supplementary but not required. Could keep as part of About the role. - Application process details: we should drop as application instructions. - Responsibilities list: specific duties: triaging and prioritizing requests for service to the public in life-safety situations; providing safety/life-saving instructions; dispatching and coordinating appropriate responses to high-risk, high-stress operations; maintaining contact with response units; entering and maintaining warrants and hot files in state/federal law enforcement databases; monitoring alarms and other ancillary systems; performing a variety of general support duties related to public safety communications. - Also mention: "This position involves regular and irregular work and shift rotations necessary in a 24 hours/day, 7 days/week, 52 weeks/year environment (weekends and holidays included). You may be required to work an unscheduled shift with little notice. You must be able and willing to work any of the three shifts." - Qualifications: "To qualify for this position, you must possess a high school diploma (or equivalent) and have at least one (1) year of experience in a job affording contact with the public. As they are critical to job success, the ability to maintain composure and use sound judgement in high-stress situations while handling various responsibilities simultaneously is also required." - Preferred candidates: "Preferred candidates will possess previous experience in receiving and processing calls and/or dispatching in a law enforcement or fire agency environment, and/or familiarity with computer-aided dispatch (CAD). An associate's degree is also preferred." - Additional Information: description of Naperville, population 153,000, location, accolades, municipal government employs over 900, collaborative environment, forward-looking leadership, competitive benefits package. - Pay: Salary $32.11/hour. Also mention "Competitive benefits package". Also "Wage rates and other benefits are subject to the language in the Collective Bargaining Agreement." Also "This position is represented by FOP." - Benefits: "Competitive benefits package Click here to learn more about the benefits offered by the City of Naperville." - Schedule: rotating days off, 24/7, unscheduled shift, three shifts. - Training: telecommunicator training program minimum 28 weeks; three-week introductory period classroom; on-the-job training from different certified trainers on each of the 3 shifts; upon successful completion assigned to a shift; uniforms supplied after training. - Also mention: "Days off are rotating." Already covered. - Union position. We need to format as HTML with headings

  and lists

  • for any list of duties/requirements/benefits. For prose use

    . We'll create sections:

    About the role

    ... (position details paragraph plus maybe video link? We'll include the video link as a link? Might be considered extra but okay.) We'll keep the sentence about video as part of About the role.

    Responsibilities

    • ... each duty
    Also include the shift work description maybe as part of Responsibilities or Schedule. Since schedule section exists, we can put shift rotations there.

    Qualifications

    • High school diploma or equivalent
    • At least one year of experience in a job affording contact with the public
    • Ability to maintain composure and use sound judgement in high-stress situations while handling multiple responsibilities

    Preferred qualifications:

    • Previous experience receiving and processing calls and/or dispatching in a law enforcement or fire agency environment
    • Familiarity with computer-aided dispatch (CAD)
    • Associate's degree
    We could also include "Preferred candidates will possess..." as part of Qualifications.

    Benefits

    Competitive benefits package. Click here to learn more about the benefits offered by the City of Naperville.

    But we shouldn't invent link URL; we can keep generic "Click here to learn more about the benefits offered by the City of Naperville." without href? Might be okay as plain text. Better to keep as plain text: "Competitive benefits package. Click here to learn more about the benefits offered by the City of Naperville."

    Pay

    Salary: $32.11 per hour. Wage rates and other benefits are subject to the Collective Bargaining Agreement. This position is represented by FOP.

    Schedule

    Rotating days off; 24/7, 7 days/week, 52 weeks/year environment including weekends and holidays; may be required to work unscheduled shifts with little notice; must be able and willing to work any of the three shifts.

    We could also include training details maybe under About the role or a separate section? There's no specific heading for Training; we could incorporate into About the role or Responsibilities. Probably better to add a

    Training

    but not in allowed list; but we can still use

    for any section heading? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "use

    for section headings (e.g. ...)". It implies we should use those headings when appropriate; we could add Training but maybe better to fold into About the role or Responsibilities. I'll fold training details into About the role paragraph. Also include Additional Information about Naperville city description; we can incorporate into About the role as well. Let's craft About the role paragraph combining position details, city description, training program, union, etc. We must preserve all substantive information; not omit any. Let's list all substantive bits we need to include: - Position Details paragraph (role description) - CLICK HERE for a video to learn more about the Naperville Emergency Communications Center. (maybe optional but it's substantive? It's a link to video; we could keep as a note.) - The City of Naperville, Illinois is a dynamic community of 153,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories and provides a collaborative working environment, a forward-looking leadership team, and a competitive benefits package. - Telecommunicator training program is a minimum of 28 weeks in duration. The newly-hired telecommunicator will begin with a three-week introductory period in a classroom setting, followed by on-the-job training from different certified trainers on each of the 3 shifts. Upon successful completion of training, he/she will be assigned to a shift. Uniforms are supplied after training. - Days off are rotating. - This is a Union position. - Responsibilities list (specific duties) - Shift work description (24/7, unscheduled shift, three shifts) - Qualifications (high school diploma or equivalent, 1 year experience, ability to maintain composure, sound judgement) - Preferred qualifications (previous experience in receiving/processing calls/dispatching in law enforcement/fire agency, familiarity with CAD, associate's degree) - Pay: $32.11/hour, competitive benefits package, wage rates subject to CBA, represented by FOP. - Benefits: Competitive benefits package, link to learn more. We must not include application instructions, contact info, website, deadline, etc. Now produce HTML. We'll need to escape any HTML special characters? Not needed. Let's craft. We'll start with

    About the role

    ... combine paragraphs.

    Make sure not to repeat any info.