7004 - Client Services Representative

About the role

Symbia Logistics is a leading supply chain partner dedicated to growth and innovation. We serve industries including apparel, consumer goods, cosmetics, food and beverage, sporting goods, and pet supplies. Our mission is to provide exceptional service and support through practical, efficient 3PL solutions.

Responsibilities

• Take initiative and build strong client relationships with assigned accounts.
• Manage tasks such as order changes, backorders, order downloads, inventory management, and shipment issues between Symbia and assigned clients.
• Enter orders into the Symbia operating system as required by the client.
• Prepare activity reports as required by management and each client.
• Communicate promptly and accurately to all client requests with a sense of urgency.
• Perform other duties as assigned.

Requirements

• A Warehouse, Logistics, or 3PL background.
• Excellent communication and organizational skills.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Attention to detail and ability to handle sensitive information securely.

Skills

• Customer service orientation.
• Organizational and time management skills.
• Technical proficiency with Symbia's operating systems.

Benefits

• Tremendous growth potential within a forward-thinking company.
• Opportunity to contribute to the Supply Change movement.
• Support for professional and personal development.

Pay

Competitive compensation package.

Schedule

Full-time position.