66313 COLOR & CURL CONCIERGE

About the role

The Color & Curl Concierge / Colour & Curl Specialist is a key position in our team, focusing on color and curl expertise, customer service, and product education.

Responsibilities

• Determine customer color and care related needs and offer professional advice and recommendations.
• Communicate upward and cross-functionally regarding calls, visits, orders, status of sales progress, follow-up plans, and any assistance needed with customers, associates, and vendors.
• Ensure customer concerns and questions are resolved in a timely, appropriate, and effective manner.
• Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques.
• Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting personal sales techniques.
• Ensure all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.

Requirements

• One year retail or other sales-focused experience.
• Licensed cosmetologist highly preferred in US and Canada.
• Reliable transportation to effectively service designated store and market.
• Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
• Strong business acumen and ability to read, interpret, and act on pertinent sales reporting.
• Working knowledge of retail sales, inventory control systems, and visual merchandising is strongly preferred.
• Strong knowledge of POS applications.
• Comprehensive knowledge of computers, iPads, mobile devices, and social media platforms.
• Commitment to working scheduled hours and flexibility to work additional hours based on changing business needs.
• Strong time management and organizational skills, and the ability to manage multiple projects at once.
• Ability to present a professional image and interact positively with the public.
• Strong written and verbal communication skills, at all levels within and outside the organization.
• Must pass Color Certification Test within 60 days of hire to remain in position.

Skills

• Strong business acumen.
• Effective communication skills.
• Knowledge of POS applications.
• Comprehensive computer skills.
• Knowledge of social media platforms.

Benefits

Qualified candidates may qualify for various benefits including medical, dental, vision, 401k, vacation, sick and holiday time, and more, depending on the average hours worked.

Pay

Details on pay are not specified in the job description.

Schedule

Details on schedule are not specified in the job description.

Qualifications

One year retail or other sales-focused experience, licensed cosmetologist highly preferred in US and Canada, reliable transportation, ability to travel, strong business acumen, working knowledge of retail sales, inventory control systems, and visual merchandising, strong knowledge of POS applications, comprehensive knowledge of computers, iPads, mobile devices, and social media platforms, commitment to working scheduled hours and flexibility to work additional hours, strong time management and organizational skills, ability to present a professional image, strong written and verbal communication skills, must pass Color Certification Test within 60 days of hire.

Why You’ll Love Working Here

The people are creative, fun, and passionate about beauty. Generous product discounts and free sample products are offered. You will receive a great education regarding our products through guided learning and certification courses. There is ample opportunity for growth. You may qualify for one or more of the following – medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Additional Information

Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."