566 - Floor Supervisor

About the role

Step into leadership at Shoe Carnival as a dependable and energetic Floor Supervisor. In this part‑time position you will act as a key holder, lead by example, and help drive a fun, customer‑first store environment while overseeing daily store operations and supporting the team.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Requirements

• Strong communication and leadership skills.
• Great customer service attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Applicants must be at least 18 years of age due to key‑holder responsibilities.
• Physical ability to stand, walk, and lift up to 25 lb; comfortable bending, reaching, and working on feet.

Benefits

• Friendly, team‑focused environment.
• Great experience for future retail managers.
• Hands‑on leadership training.
• Flexible part‑time scheduling.

Schedule

Part‑time role with flexible scheduling; availability required for nights, weekends, and holidays.