50% REMOTE Health Data Services Operations & Strategy Director Epic Preferred)

Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private and public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States and have ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000). Tryfacta is certified by the Joint Commission for Healthcare Staffing Services and holds numerous ISO Certifications.

About the role

This is a temporary contract assignment for a Health Data Services Operations and Strategy Director role based in San Mateo, CA, with a duration of 6 months. The position supports the client’s Health IT Division in advancing a systemwide digital strategy to enable integrated care delivery across medical, behavioral health, family health services, public health policy, aging & disability services, and specialty programs.

Responsibilities

• Lead enterprise analytics, digital health initiatives, and data-driven transformation efforts across the organization.
• Oversee the development and execution of data analytics strategies that enable clinical excellence, operational efficiency, regulatory compliance, and health equity.
• Manage the strategy for a multidisciplinary team of data analysts, reporting specialists, and digital health professionals responsible for enterprise reporting, advanced analytics, dashboards, performance metrics, and digital innovation initiatives.
• Manage and prioritize the daily workload and assignments of analytics and digital health team members.
• Develop and implement enterprise data analytics strategies aligned with strategic priorities.
• Oversee the design, development, validation, and maintenance of dashboards and performance metrics.
• Lead initiatives to enhance data governance, data quality, and reporting standardization.
• Collaborate with clinical and operational leadership to define measurable outcomes.
• Support regulatory reporting requirements and ensure accuracy and compliance.
• Identify opportunities to leverage analytics to improve health equity and operational efficiency.
• Oversee integration of EHR data with enterprise data warehouses.
• Provide strategic guidance on digital health initiatives including patient engagement and telehealth analytics.
• Prepare cost estimates and monitor expenditures within approved budgets.
• Represent the Health IT Division in governance committees and executive workgroups.
• Maintain collaborative relationships with County departments and community partners.
• Perform related duties as assigned.

Requirements

• Experience selecting, supervising, training, and evaluating professional and technical staff in analytics or digital health environments.
• Strong recent experience leading healthcare data analytics initiatives including dashboard development and enterprise reporting.
• Experience designing and implementing enterprise analytics strategies supporting quality improvement and regulatory reporting for public health and safety-net hospitals.
• Demonstrated experience working with Electronic Health Record (EHR) data, Epic preferred, and enterprise reporting tools.
• Experience with interoperability of EHR data with other healthcare data, such as assignment files, remittance files, eligibility files, and other data sources that need to be connected on common keys.
• Experience developing executive-level dashboards and translating complex datasets into actionable insights.
• Strong understanding of healthcare quality measures, public health reporting requirements, and safety-net performance indicators, including California Public Hospital reporting, HCAI reports, cost reports, CMS, and DHCS audit request reports.
• At least seven years of progressively responsible experience in healthcare analytics, healthcare IT, or digital health.
• At least three years of supervisory or leadership experience managing analysts or technical professionals.
• Experience working in a government healthcare setting preferred.
• Knowledge of data governance, privacy standards, and healthcare compliance regulations.
• Bachelor’s degree in public health, healthcare administration, data science, information systems, statistics, business administration, or related field required; advanced degree preferred.

Qualifications

• Healthcare analytics principles and performance measurement frameworks.
• Electronic Health Record systems and healthcare data structures.
• Data warehousing concepts and Epic HB, PB, and Retail Pharmacy architecture necessary for internal and external reporting.
• Healthcare quality metrics and regulatory reporting requirements.
• Data governance principles and healthcare privacy regulations.
• Supervisory principles and budget preparation.
• Extensive planning and strategy experience.

Skills

• Organize and evaluate healthcare analytics programs.
• Supervise and mentor professional and technical staff.
• Translate complex data into actionable insights.
• Balance competing priorities while maintaining alignment with organizational strategy.
• Facilitate collaborative decision-making and governance processes.
• Interpret and apply healthcare regulations within system configuration and documentation standards.
• Communicate effectively with executive and operational stakeholders.
• Prepare reports, policy recommendations, and budget justifications.
• Identify risks, propose solutions, and drive resolution of system or operational issues.
• Build and maintain effective working relationships across diverse service lines and departments.