401(k) ERISA Compliance Support

About the role

A detail-oriented and customer-focused 401(k) ERISA Compliance Support professional is needed to provide support to customers and internal teams regarding 401(k) compliance and administration matters.

Responsibilities

• Provide support to customers and internal teams regarding 401(k) compliance and administration matters.
• Assist with annual compliance reviews and testing processes, including ADP/ACP, Top Heavy, 410(b), coverage testing, and related requirements.
• Review and interpret plan documents, including adoption agreements, Summary Plan Descriptions (SPDs), notices, disclosures, and plan amendments.
• Support compliance corrections and operational issue resolution under the guidance of senior compliance personnel.
• Aid in 401(k) plan conversions and transfers from other recordkeepers and providers.
• Work closely with Client Success, Operations, and Implementation teams to address customer questions and compliance-related concerns.
• Prepare compliance-related reports, documentation, notices, and client communications.
• Maintain accurate records and ensure compliance tasks are completed timely and accurately.
• Identify opportunities to improve processes, workflows, and efficiencies while maintaining compliance standards.
• Stay informed on ERISA, IRS, and Department of Labor regulations impacting qualified retirement plans.

Requirements

• 2+ years of experience in 401(k), retirement plan administration, benefits administration, payroll, or a related field.
• Familiarity with ERISA, IRS, and Department of Labor regulations affecting retirement plans.
• Experience reviewing and interpreting retirement plan documents.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• High attention to detail and commitment to accuracy.
• Proficiency with Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Working knowledge of ERISA, IRS, and Department of Labor regulations affecting retirement plans.
• Familiarity with nondiscrimination testing concepts and compliance requirements.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• High attention to detail and commitment to accuracy.
• Proficiency with Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment.

Skills

• Experience supporting annual compliance testing and correction processes.
• Knowledge of retirement plan conversions and implementation projects.
• Prior startup, SaaS, fintech, payroll, or retirement industry experience.
• Familiarity with payroll integrations and payroll systems.
• Experience working directly with clients or customer-facing teams.
• Familiarity with the Getting Things Done (GTD) methodology.

Benefits

At 401GO, you will enjoy a standout 401(k) plan, generous stock options, flexible work environment, excellent benefits, and plenty of opportunities for professional growth.