3rd SHIFT SHIPPING AND RECEIVING LEAD

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service" facilities and logistics in the cold chain. We are an employee-focused employer.

Responsibilities

• Oversee daily Shipping & Receiving activities to ensure accuracy, timeliness, and compliance with company procedures.
• Serve as a subject matter expert (SME) on department processes and procedures.
• Train new and existing Shipping & Receiving Associates on system procedures and usage.
• Assign and monitor tasks for Shipping & Receiving Associates and warehouse staff to maintain workflow efficiency.
• Evaluate workflow and recommend enhancements to increase productivity.
• Promote operational efficiency through coaching and guidance.
• Lead by example in promoting teamwork, safety, and attention to detail.
• Communicate information accurately between departments to ensure smooth operations.
• Support supervisors in enforcing company policies and maintaining productivity standards.
• Create and maintain a rotating schedule to ensure consistent coverage across the Welcome Center and Departure Center.
• Plan and adjust schedules to accommodate vacation coverage and unexpected absences while maintaining operational efficiency.
• Communicate schedule updates promptly to team members and supervision.
• Monitor attendance and proactively identify potential coverage gaps.
• Work on alternate or flex schedule as needed to provide coverage for unexpected call-offs, vacation absences, and other staffing gaps.

Requirements

• High school diploma, GED, or equivalent.
• Minimum of 2 years of experience as a Shipping & Receiving Associate; prior leadership experience preferred.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail and effective communication, vision, and hearing for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment.
• Additional work hours may be requested by management.
• Operate a registered motor vehicle if part of daily tasks.
• Engage in frequent personal interaction and communication.
• Strong arithmetic and reading skills.
• Follow verbal instructions, written instructions, and company policies.
• Be a self-starter, able to work independently and coordinate with others.
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

Additional Duties

• Maintain a professional demeanor in appearance and communications at all times.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems.
• Identify and report any issues related to product, processes, and/or quality.
• Propose and implement solutions through appropriate channels.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training programs.

Benefits

• 401K and Educational Assistance after 1 year (for full-time employees not under contract).
• Blue Cross Blue Shield health insurance available after 30 days of service, if elected.
• Company Life Insurance.
• A variety of additional benefits and perks.

This job description may not encompass all tasks necessary to complete the role. Job functions may vary based on the area of operation.