3rd Party Field Service Technician
USA Compression · El Reno, OK · 2 wk ago
EngineeringFull-time
About the Role
USA Compression Partners, LP (NYSE: USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. This role is responsible for the service and/or maintenance of customer-owned compression equipment, reporting to the 3rd Party Services Supervisor. With minimal supervision and significant autonomy, you will safely perform scheduled maintenance, build customer relationships, and provide first-line support for equipment troubleshooting.
Responsibilities
- Perform maintenance and overhaul-related tasks on compression equipment.
- Understand and follow the company handbook along with all company/customer safety and environmental policies.
- Accurately gather and prepare data for reports critical to unit operations by assigned deadlines.
- Respond quickly to supervisor or customer inquiries.
- Work closely with the customer and supervisor on major repairs; escalate when necessary based on protocol.
- Maintain and operate company vehicle according to company guidelines.
- Work with the sales team to identify new sales or equipment opportunities.
- Maintain and/or partner with the parts department to ensure sufficient parts.
- Keep each unit clean following good housekeeping rules and maintain safe working conditions.
- Maintain large or small horsepower units, gas lift or traditional compression units, along with other related equipment associated with our business.
- Perform any other duties or responsibilities as assigned by supervisor.
Requirements
- Technical/trade school certification or additional work experience in a related field.
- At least 2 years of experience in the gas compression industry, with preference for CAT, Ariel, and/or Cummins certifications and experience.
- Experience with CAT 3500, 3600 engines, Waukesha VHP engines, and Cummins KTA engines preferred.
- Ability to legally work in the U.S.
- Valid driver’s license with a DMV history acceptable to USAC.
- Capable of safely driving a commercial-size truck.
- Excellent customer service and positive communication skills.
- Solid professional communication/interface skills with customer field personnel, onsite vendors, and other employees.
- Ability to self-manage and work independently with little to no supervision.
- High degree of mechanical ability.
- Experience reading and understanding technical manuals.
- Experience in configuring natural gas compression equipment.
- Ability and flexibility to work extended hours, including periodic on-call weekends.
- Ability to understand written/verbal communication from the company and supervisor, including training, procedures, and instructions.
Working Conditions
- Workday consists of driving a USA Compression service vehicle to customer locations to perform repair and maintenance activities.
- Periodic lifting requirements in excess of 50 lbs.
- Ability to stand and walk on uneven and varied terrain, climb ladders and stairs, and stoop, squat, kneel, crouch, and crawl depending on task requirements.
- Exposure to extremes in temperature/weather conditions depending upon assigned location.
- Occasional exposure to high noise levels in excess of 85dBA that require ear protection.
- Some exposure to potentially hazardous chemicals and materials.
- Working conditions vary from one job site to another; some sites are indoors in compressor stations, while others are outside, exposed to a variety of weather conditions.
- Strong emphasis on safety while working with heavy equipment and machinery.