390-Store Sales Manager - Store

Major Responsibilities and/or Essential Functions

• Driving Sales
• Drive sales to achieve and exceed financial plan
• Evaluates the business and takes proactive steps to improve results
• Set and monitor store goals (individual, daily, weekly)
• Manage store expenses
• Maintain final report accountability for store operations, associate development and financial contribution
• Marketing Initiatives
• Utilizes social media to drive traffic to stores for events, recruiting and generation of traffic
• Schedule a minimum of 1 grassroots event per quarter
• Drive PLCC and email capture
• Constantly building relationships with community, churches and retailers
• Customer Experience
• Provide an exceptional customer service experience to all customers
• Properly zone store for optimum selling and customer experience
• Serve as product knowledge expert to educate customers and Associates
• Hold all Associates accountable for product knowledge including features and benefits
• Successfully model the Company values; hold all Associates accountable to do the same
• Team Development
• Responsible for the recruitment, interviewing and hiring and new hire orientation for Associates in your store
• Train and develop Associates to ensure bench strength, career paths and succession
• Expect and encourage full participation from Associates in meeting store goals and developing plans to do so
• Conduct Take 5’s to ensure all Associates are updated on daily Company and store communications
• Hold all Associates accountable to Ashley Stewart’s policies and procedures through coaching/counseling, coaching moments and on-going feedback
• Resolve Associate complaints and concerns, provides ongoing performance feedback, conducts formal performance and salary reviews and counsels Associates when necessary
• Partner with DSM and HR on all training and developmental needs
• Partner with DSM and HR on disciplinary actions, coaching conversations and performance management
• Effectively manage time for self and Associates

Knowledge, Skills, & Experience

• High school diploma or equivalent (Associate Degree or higher preferred)
• Minimum of 4 years prior retail management experience with at least 2 years experience as a Store Manager
• Work a flexible schedule to include some holidays, most weekends and/or late evenings
• Demonstrates drive and high level of initiative and willingness to be accountable; shows passion for the product and our business
• Ability to communicate effectively with customers, associates, supervisors and Corporate Office partners, both orally and in writing
• Experience recruiting, training, coaching & developing store associates
• Detail oriented with proven ability to prioritize initiatives and meet deadlines
• Excellent time management skills
• Excellent computer skills and ability to use a POS system

Essential Work Requirements

• This position requires the ability to:
• Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently
• Stand for periods of 8 – 10 hours a day
• Use ladders or other equipment, for the purpose of store and merchandising maintenance
• Work a flexible schedule to include some holidays, most weekends and/or late evenings
• Minimal travel may be required, e.g. district meetings, banking duties

Interaction; (peer, supervisor, direct reports)

• Daily interaction across all divisions/levels

Organization Chart (reports to)

• DSM

Brand Overview

• Ashley Stewart was founded in 1991.
• The brand captures the hearts and minds of women searching for fashion-forward, well-tailored but affordable clothing in an easily accessible and welcoming environment.
• The brand is now able to shop the brand in retail stores across the United States and on-line through our website, www.ashleystewart.com.
• The website has enabled Ashley Stewart to grow internationally and customers are now able to interact with fellow customers across many different forms of social media.
• The brand stands for confidence, self-esteem, sexiness, class, and sisterhood.

Philosophy

• We believe in a set of core values grounded in fair play, hard work, teamwork and integrity.
• We believe that success comes from a group of people planning and executing in unison each and every day.
• We believe that Ashley Stewart exists solely because our customers trust and believe in what the brand stands for.
• We believe that everything we do as a Company is for our customer.
• We believe that our customer looks at each and every employee as if she/he is Ashley Stewart, a trusted confidante and best friend.
• We believe that the shopping experience, whether it is in the stores or on-line, is as much about a shopping experience as it is about merchandise.
• We believe that Ashley Stewart stands for confidence and acceptance.

Job Evaluation And Compensation

• Exempt

Disclaimer

• This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not designed to contain or be interpreted as an all-inclusive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.