3081 Route 22 Patterson NY - Assistant Manager

About the role

The Assistant Manager is responsible for supporting the Store Manager in the efficient and effective daily operations of the convenience store and fuel location. This role helps oversee store performance, team member support, customer service standards, and operational execution. The Retail Assistant Manager assists with scheduling, training, store operations, and financial controls while ensuring the store maintains high standards of cleanliness, merchandising, and customer satisfaction. When necessary, the Assistant Manager assumes the responsibilities of the Store Manager.

Responsibilities

• Assist the Store Manager in the daily management and operations of the convenience store and fuel station
• Support and enforce store policies, procedures, and operational standards
• Assume Store Manager responsibilities when the manager is unavailable
• Assist with employee scheduling, training, and shift management
• Provide prompt, courteous customer service and professionally resolve customer concerns
• Assist with daily bookkeeping, cash handling, deposits, invoicing, and gas pricing surveys
• Support inventory control by ensuring merchandise is stocked, rotated, and maintained
• Help maintain a clean, organized, and visually appealing store and fuel station
• Monitor store performance by helping control expenses, maximize profitability, and minimize losses
• Assist with time and attendance tracking for payroll processing
• Communicate employee relations issues or operational concerns to store leadership
• Prepare operational or performance reports as requested by management
• Support store team members and maintain a positive, team-oriented environment
• Perform the essential duties and responsibilities of Retail Team Members when needed

Requirements

• Previous experience in retail, convenience store, customer service, or shift leadership roles preferred
• Experience with cash handling, POS systems, and retail operations
• Strong leadership, communication, and organizational skills
• Ability to work in a fast-paced retail environment
• Strong problem-solving and customer service skills
• Ability to support and motivate team members
• Ability to stand for up to 8 hours per shift
• Ability to lift 35–50 pounds
• Frequent lifting, carrying, pushing, pulling, bending, twisting, squatting, kneeling, and reaching
• Ability to perform the physical duties required of retail store team members

Benefits

• Competitive pay based on experience
• Comprehensive health coverage (applies to Full-Time positions)
• 401(k) with company match (must meet age qualifications)
• Professional development and career growth opportunities