2nd Shift Operations Supervisor

About the role

Marshalls at TJX Companies offers a vibrant, diverse team environment focused on collaboration, development, and making an impact across global Home Offices, Distribution Centers, and Retail Stores (TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, TK Maxx). As a Fortune 100 off‑price retailer, TJX provides abundant opportunities to learn, thrive, and grow your career.

Responsibilities

• Total responsibility for operating an efficient, productive and safe department, while meeting or exceeding daily production requirements within the Distribution Center.
• Ensures that quality and service are at a high level.
• Maintains a productive, positive, and motivated work force by spending a minimum of 90% of the total shift "on the floor" reviewing orders and directing associates.
• Manages day‑to‑day activity within the department, including planning, flow, and resource allocation.
• Develops and motivates associates and ensures morale is at a high level while maintaining company culture.
• Builds effective relationships with business partners, i.e., counterparts, peers, Management, Union, Human Resources, Loss Prevention, and Transportation.
• Effectively communicates with associates, counterparts, peers, and management to provide for a more efficient operation.
• Ensures that the area meets all requirements for Safety and Housekeeping.
• Ensures constant improvement by reviewing practices, methods and processes and makes recommendations on any opportunities to improve.

Requirements

• Previous experience managing diverse teams of 20+ associates.
• 4‑6 years of experience.
• High School graduate; College preferred or equivalent work experience.
• Must be available to support multiple shifts.

Skills

• Communication, coaching and development, strong math and PC skills.
• Proven ability to motivate teams and manage conflict; ability to provide feedback and develop other leaders.

Benefits

• Associate discount
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long‑term disability
• paid holidays, vacation, sick, bereavement, parental leave
• EAP
• incentive programs
• auto/home insurance discounts
• scholarship program
• adoption/surrogacy assistance
• smoking cessation
• child care/cell phone discounts
• pet/legal insurance
• credit union
• referral bonuses