295 -FT Assistant Manager - Store

Major Responsibilities and/or Essential Functions

• Drive sales to achieve and exceed financial plan.
• Absent from the Store Manager, manage all daily operational responsibilities and supervise Sales Associates.
• Evaluate the business and take proactive steps to improve results.
• Set and monitor store goals (individual, daily, weekly).
• Manage store expenses.
• Maintain final report accountability for store operations, associate development, and financial contribution.
• Schedule a minimum of 1 grassroots event per quarter.
• Effectively manage merchandise.
• Utilize social media to drive traffic to stores for events, recruiting, and sales.
• Drive PLCC and email capture.
• Build relationships with the community, churches, and retailers.
• Provide an exceptional customer service experience to all customers.
• Properly zone the store for optimum selling and customer experience.
• Serve as a product knowledge expert to educate customers and Associates.
• Hold all Associates accountable for product knowledge including features and benefits.
• Model the Company values and hold all Associates accountable to do the same.
• Develop staff to ensure exceptional customer service through Customer Experience.
• Partner with store Associates to ensure the neatness, maintenance, and cleanliness of the store.
• Create and execute merchandise displays and visuals to enhance the Brand.
• Place supply orders and monitor inventory levels.
• Communicate with the Store Manager and District Manager on issues.

Team Development

• Recruit candidates to work in the store.
• Recommend top candidates to the Store Manager.
• Train and coach the staff to ensure bench strength, career paths, and succession.
• Conduct Take 5’s to ensure all Associates are updated on daily Company and store communications.
• Ensure all Associates are accountable to Ashley Stewart’s policies and procedures through coaching/counseling, COACHING moments, and ongoing feedback.
• Manage time for self and Associates.