196 - FT Assistant Manager - Store

Major Responsibilities and/or Essential Functions

• Drive sales to achieve and exceed financial plan.
• Absent from the Store Manager, manage all daily operational responsibilities and supervise Sales Associates.
• Assist Store Manager in evaluating the business and taking proactive steps to improve results.
• Assist in setting and monitoring store goals (individual, daily, weekly).
• Absorb and manage store expenses.
• Maintain final report accountability for store operations, associate development, and financial contribution.
• Absorb and manage a minimum of 1 grassroots event per quarter.
• Effectively manage merchandise.
• Utilize social media to drive traffic to stores for events, recruiting, and sales.
• Absorb and manage a minimum of 1 grassroots event per quarter.
• Drive Product Line Contribution (PLCC) and email capture.
• Constantly build relationships with the community, churches, and retailers.
• Provide an exceptional customer service experience to all customers.
• Properly zone the store for optimum selling and customer experience.
• Serve as a product knowledge expert to educate customers and Associates.
• Hold all Associates accountable for product knowledge including features and benefits.
• Successfully model the Company values; hold all Associates accountable to do the same.
• Absorb and develop staff to ensure exceptional customer service through Customer Experience.
• As the Store Manager’s partner, maintain the highest standards in store operations in relation to the Policy and Procedures manual.
• Create and revise the store schedule to align with selling expense and productivity.
• Partner with store Associates to ensure the neatness, maintenance, and cleanliness of the store.
• Execute merchandise displays and visuals to enhance the Brand.
• Absorb and place supply orders and monitor inventory levels.
• Communicate with Store Manager and District Manager on issues.

Team Development

• Absorb and recruit candidates to work in the store.
• Recommend top candidates to the Store Manager.
• Absorb and train and coach the staff to ensure bench strength, career paths, and succession.
• Absorb and conduct Take 5’s to ensure all Associates are updated on daily Company and store communications.
• Absorb and hold all Associates accountable to Ashley Stewart’s policies and procedures through coaching/counseling, COACHING moments, and ongoing feedback.
• Absorb and effectively manage time for self and Associates.