Jobs · Business Development · Ohio

Assistant Store Manager

Wild Bill's Tobacco · Athens, OH · 3 wk ago
Business DevelopmentFull-time

Responsibilities

  • Assist in recruiting, interviewing, selecting, and retaining store employees.
  • Assist in managing and developing store employees for optimal performance in sales and store operations.
  • Assist in educating the team about the products sold in store.
  • Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
  • Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
  • Obtain product knowledge about all products as well as awareness of current product launches and promotions.
  • Create relationships with customers in order to suggest products.
  • Meet or exceed store sales and operational goals.
  • Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
  • Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
  • Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including but not limited to recommending process improvements, trainings, marketing strategies, and product offerings.
  • Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, and cleanliness.
  • The majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
  • Open and close the store.

Requirements

  • Written and Communications
  • Customer Service
  • Microsoft Office
  • Store Operations
  • Basic math of adding and subtracting

Qualifications

  • At least 21 years or older
  • Completion of high school degree
  • Flexible to work weekends and holidays
  • Flexible to work 12 hour shifts at times
  • Standing for long periods of time
  • Ability to lift up to 50 pounds

Benefits

  • Health, dental, vision, life insurance effective after 60 days of employment.
  • Merchandise discounts.
  • Development and growth opportunities
  • Merit increases bi-annually
  • Recognition Program
  • Monthly bonus potential

Pay

  • Full-time hours and must be able to work evenings, weekends, and holidays.

Schedule

  • Full-time hours and must be able to work evenings, weekends, and holidays.

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