21GRAMS- Senior Designer

About the role

Joining 21GRAMS, part of Real Chemistry, means joining a dynamic agency that combines bold creativity, strategic rigor, and deep scientific understanding to create impactful healthcare communications and marketing. Our culture is grounded in collaboration, curiosity, and a shared commitment to excellence.

Responsibilities

• Own day-to-day production leadership for assigned accounts, translating the brief into clear scopes, timelines, and next steps across internal teams and external partners
• Partner with Creative and Account leads to align deliverables, assumptions, and resourcing; flag risks and trade-offs early and propose practical solutions
• Build and manage production schedules for multi-channel digital tactics, coordinating handoffs from kickoff through deployment
• Cross-functionally coordinate with Art Direction, Design, Copy, Development, and QA teams to ensure work is on brief, on timeline, and ready for regulated review and launch
• Manage estimates, budgets, and vendor/partner engagement as needed, maintaining clear documentation, approvals, and change control
• Oversee trafficking and version management, ensuring accurate specs, files, and final deliveries across platforms and stakeholders
• Run status updates and working sessions, communicating progress, decisions, and dependencies to internal partners and maintaining momentum across concurrent projects
• Support internal and client-facing presentations by confidently walking through plans, timelines, and rationale, connecting recommendations back to the communication objectives
• Contribute to ongoing process improvement (templates, workflows, and best practices) to improve speed, quality, and team efficiency across the Content Studio
• Lead design execution on 2 multi-tactic initiatives per quarter, delivering 100% of core assets within timeline and scope, as confirmed by Producer and Account sign-off
• Increase first-round approval rate to ≥75% for assigned work by the end of Q3, measured through review cycles and feedback logs
• Create/updating 1 digital toolkit per quarter (templates, type/spacing rules, component guidance) and achieve adoption on 3+ projects within that quarter
• Mentor and quality-check work for 1–2 Designers per month by providing actionable feedback within 24 hours of review requests, improving their on-time delivery to ≥90% by the end of Q4
• Pilot an AI-assisted workflow for repurposing creative across platforms (e.g., resizing, layout variants, copy-fit explorations) on 1 initiative per month, publishing a 1-page playbook by quarter-end showing a 15% reduction in turnaround time without increasing QA findings

Requirements

2–4 years of experience designing in an agency or in-house creative team

Bachelor’s degree in Design, Visual Communication, or a related field (or equivalent practical experience)

Healthcare/pharmaceutical experience is a plus, especially across digital deliverables and regulated review processes

Actively experimenting with AI tools in day-to-day work (e.g., ChatGPT, Claude, Midjourney, Copilot, Figma Make)

Qualifications

Proactive, driven, and resourceful, with strong prioritization skills, intellectual curiosity, and a desire to leverage data to inform decisions and drive outcomes

Energized by innovation and the transformative potential of AI, actively exploring new technologies, identifying opportunities to work smarter, and championing practical, responsible AI adoption that drives meaningful business impact

Skills

Strong design skills across various mediums (e.g., websites, interactive visual aids, videos, banners, landing pages, and emails)

Experience with regulated review processes in healthcare/pharmaceutical settings

Ability to manage multiple projects simultaneously and meet tight deadlines

Excellent communication and presentation skills

Proficiency in design software (e.g., Adobe Creative Suite, Figma, Sketch)

Benefits

Comprehensive benefits package including:

• Free snacks to keep you running all day long
• Generous holiday and paid time off
• Options for private medical, dental, and vision plans
• Savings for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning

Pay

$70,000 - $80,000