21GRAMS- Account Director

About the role

Real Chemistry is looking for an Account Director to join the 21GRAMS team, a subsidiary focused on making healthcare more human through advertising. This role is the diplomatic face of the brand, serving as a manager, liaison, thinker, and problem-solver. The Account Director leads complex work-streams, ensures smooth account operations, and acts as a credible advisor with strong marketing communications experience, particularly in the pharmaceutical sector. This position offers the opportunity to become an internal leader while developing strong client relationships.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville, or San Francisco—or remotely within the US, depending on team and business needs.

Responsibilities

• Establish and maintain productive working relationships to drive agency success.
• Demonstrate understanding and knowledge of key messages, data, and promotional story for brand and competition.
• Develop and align on key agency/client documents that drive success (e.g., Project and Creative Briefs).
• Read and interpret analytics around programming, tactics, and overall brand performance (e.g., metrics, KPIs, goals).
• Negotiate, when necessary, to meet and deliver on client needs while managing agency resources and projects effectively.
• Continuously identify new opportunities to make recommendations based on customers, markets, and competitive environments, including corresponding rationales.
• Lead by example: exhibit professional conduct while providing ongoing leadership as a role model for the team.
• Demonstrate a solutions-oriented approach and collaborate across teams to drive success.
• Pursue business objectives while developing talent and preserving the 21GRAMS culture.
• Supervise, train, and mentor team members to develop their skills and careers by providing guidance.

Requirements

• 5-7 years of advertising experience, agency environment preferred.
• Pharma/DTC experience.
• Experience with social/digital asset development, website development, and CTV development and production.
• Data reporting and analytics oversight.
• Black box experience.
• Financial oversight.

Qualifications

This role is a perfect fit if you:

• Align with Real Chemistry’s values: Best Together, Impact Obsessed, Excellence Expected, Evolve Always, and Accountability with an "I".
• Demonstrate the Real Chemistry Can mindset: optimism, accountability, creativity, and a solutions-oriented attitude.
• Are adaptable, resilient, and comfortable adjusting scope, responsibilities, and priorities in a fast-paced environment.
• Are proactive, driven, and resourceful, with strong prioritization skills and intellectual curiosity.
• Are energized by innovation and the transformative potential of AI, actively exploring new technologies and championing responsible AI adoption.

Pay

Pay Range: $135,000.00 - $155,000.00

Benefits

Real Chemistry offers a comprehensive benefits package and perks, including:

• Generous holiday and paid time off.
• Options for private medical, dental, and vision plans.
• Support for saving for the future.
• Free snacks in key offices.
• Mental wellness coaching and support.
• Access to more than 13,000 online classes with LinkedIn Learning.

Learn more about benefits and perks at www.realchemistrybenefits.com.

Schedule

Real Chemistry follows a hybrid work model (Real HART) with flexibility based on role and location:

• For employees within a one-hour commute of a Real Chemistry office, in-person attendance is required two days per week, either from a Real Chemistry office or while working onsite with clients.
• Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities.

Work arrangements may vary by role and location. Your recruiter will discuss specific expectations during the interview process.