2026-5963

About the role

The Parts Specialist I provides counter service to VDOT employees who need parts/equipment to perform their jobs. The Parts Specialist I will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. This is an hourly position.

Responsibilities

• Provide quality customer service to include but not limited to the following:
  • Attention to detail
  • Review, familiarize with and adhere to Product Group Catalog
  • Review, familiarize with and adhere to Policy and Procedures Manual
  • Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual
  • Meet and greet customers
  • Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
  • Answer questions regarding availability of parts
  • Ask appropriate questions to ensure correct parts are researched and provided
  • Inform customers when requested parts are available
• Parts Pick up
  • Drive vehicle to designated locations to purchase/pick up parts
  • Provide company documentation to vendors as required (tax exempt form, credit references)
  • Review all invoices at vendor location to ensure accuracy on pricing and quantities
  • Return products to MANCON location in a timely fashion
• Data Entry Requirements
  • Assist in generating invoices for customer requisitions in the inventory system
  • Assist in entry of vendor receiving documents in the inventory system
• Inventory Management Requirements
  • Assist in performing weekly inventory cycle counts
  • Assist in performing counts during wall-to-wall inventories at site
• Other Requirements
  • Follow established guidelines for vehicle and equipment maintenance
  • Provide 24-hour support during emergency and/or critical operations
  • Travel to locations to pick up parts
  • Assist with inventory research projects as requested
  • Adhere to required procedures
  • Participate in the SCM continuing training program
  • Assist with other duties as assigned

Requirements

• Valid Driver’s License with two years driving experience
• 1 year experience with auto parts or heavy-duty truck parts
• 24-hour availability during emergency and/or critical operations
• Ability to obtain and maintain a forklift license
• Delivery Driver experience
• Inventory or warehouse experience
• 1 year computer experience
• Ability to obtain and maintain P1 or P2 ASE certification

Skills