2026-5936

This is an hourly position.

Pay

$19.00 to $27.00 per hour. Placement within this range will be based on a combination of relevant experience, certifications, and/or demonstrated skills that align with the role requirements.

Responsibilities

• Provide quality customer service:
  • Attention to detail
  • Meet and greet customers
  • Review supplied requisition forms to ensure they are properly completed (signatures, timestamps, part numbers, descriptions, and quantities)
  • Answer questions regarding availability of parts
  • Ask appropriate questions to ensure correct parts are researched and provided
  • Inspect equipment in the shop to assist in parts research, if necessary
  • Research parts for procurement utilizing vendor/manufacturer websites, publications, equipment manuals, microfiche, etc.
  • Answer all messages (phone/email) in a timely fashion
  • Contact appropriate vendors for pricing and to place orders
  • Inform customers when requested parts are available
  • Contact Counter/Driver personnel to perform emergency parts pick-ups, as required
  • Provide past sales research as requested, utilizing the inventory system
• Check parts availability at all MANCON locations utilizing the inventory system
• Contact other MANCON locations to request transfers of parts or obtain parts information
• Review the Product Group Catalog to ensure requested items are approved for purchase
• Review, familiarize with, and adhere to:
  • Product Group Catalog
  • Policy and Procedures Manual
  • MANCON’s SOPs, Supervisor Manual, and Safety Manual
• Produce and review required reports:
  • Ensure timely completion of all items on the supervisor’s checklist
  • Generate, distribute, copy, and file all invoices for material issued to VDOT
  • Produce the daily Ticket Summary report and attach copies of all invoices, then submit to VDOT
  • Generate the Flat File Fix report, review, and correct identified errors in the inventory system
  • Generate and review the SLA Failure Item Detail Report; review all items that failed to determine if changes to stocking levels are required based on the past 12 months of sales history
  • Generate, review, and correct items identified on the PT/OP Bin check report
  • Produce and process the Reorder report
  • Generate, review, and correct the No Min/Max report
  • Generate and review the Inactive Item Report; take action on items as appropriate
  • Pull and provide copies of Vendor Invoices as requested to meet VDOT’s Quarterly Compliance review
  • Produce and provide backup for all Credit Card purchases to corporate Data Entry
• Data entry requirements:
  • Ensure that all completed customer requisitions are properly invoiced in the inventory system
  • Ensure that all vendor receiving documents are properly entered in the inventory system
  • Ensure that all inventory transfer requests are properly entered in the inventory system
  • Generate new item numbers in the inventory system following published guidelines
• Inventory management:
  • Perform and report weekly inventory cycle counts
  • Perform system research on all cycle count discrepancies
  • Monitor and review inventory Bin assignments to ensure accuracy
  • Review items sales history to ensure proper Stock Sources are set
  • Meet with VDOT representatives to discuss future requirements regarding stocking levels
  • Process transfer requests from other MANCON locations
  • Perform Wall to Wall inventory at site, when notified, following established procedures
• Other responsibilities:
  • Follow established guidelines for vehicle and equipment maintenance
  • Provide 24-hour support at the VDOT location during emergencies
  • Travel to locations to pick up parts
  • Train forklift operators
  • Assist with inventory research projects as requested
  • Participate in the SCM continuing training program
  • Supervise assigned store personnel

Requirements

• 1 year computer experience
• 5 years auto or heavy-duty truck parts experience
• 1 year inventory experience
• 1 year customer service experience
• 24-hour availability
• Valid driver’s license with 2 years driving experience
• Obtain and maintain forklift license
• Obtain and maintain P1 or P2 ASE Certification
• Delivery Driver experience
• Supervisory experience
• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Work Environment

Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.