2026-5898

About the role

The Parts Specialist II provides counter service to VDOT employees who need parts/equipment to perform their jobs. The role includes assisting with inventory control, data entry, customer service, and occasional driving of a MANCON vehicle to pick up parts.

Responsibilities

• Assist with inventory control
• Data entry in inventory systems
• Customer service
• May occasionally drive a MANCON vehicle to pick up parts
• Sourcing parts
• Mastery of procedures
• Exceptional customer service
• Attention to detail
• Review, familiarize with and adhere to Product Group Catalog
• Review, familiarize with and adhere to Policy and Procedures Manual
• Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual
• Meet and greet customers
• Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
• Answer questions regarding availability of parts
• Ask appropriate questions to ensure correct parts are researched and provided
• Inform customers when requested parts are available
• Parts Pick up
• Drive vehicle to designated locations to purchase/pick up parts
• Provide company documentation to vendors as required (tax exempt form, credit references)
• Review all invoices at vendor location to ensure accuracy on pricing and quantities
• Return products to MANCON location in a timely fashion
• Data Entry
• Aid in generating invoices for customer requisitions in the inventory system
• Aid in entry of vendor receiving documents in the inventory system
• Inventory Management
• Aid in performing weekly inventory cycle counts
• Aid in performing counts during Wall-to-Wall inventories at site
• Other Requirements
• Follow established guidelines for vehicle and equipment maintenance
• Provide 24-hour support at the VDOT location during emergencies
• Travel to locations to pick up parts
• Assist with inventory research projects as requested
• Adhere to required procedures
• Participate in the SCM continuing training program
• Assist with other duties as assigned
• Uses training, knowledge and experience to research and solve day-to-day issues independently

Qualifications

• 1 year computer experience
• 24-hour availability during emergency and/or critical operations
• Valid Driver’s License with two years driving experience
• 5 years of experience with auto or heavy-duty truck parts (P1 or P2 ASE certification may be substituted for 2 years of experience)
• Delivery Driver experience
• Inventory experience
• Ability to obtain and maintain a forklift license
• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
• Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking