20195-System Administrator I

Hyundai AutoEver America is seeking a System Administrator I to support server administration, Manufacturing Execution Systems, endpoint support, backup operations, patch management, and daily infrastructure monitoring within a manufacturing technology environment. This role helps maintain reliable IT operations that support business users and production systems.

About the role

The ideal candidate will have hands-on experience with Windows desktop and server environments, basic Linux administration knowledge, strong troubleshooting skills, and a customer-focused approach to technical support. The System Administrator I will work closely with internal teams, senior technical staff, and vendors to help minimize downtime, support MES availability, complete routine system maintenance, and document operational procedures.

Responsibilities

• Server Administration
  • Support and maintain Windows and Linux server environments.
  • Perform routine server administration and maintenance tasks.
  • Monitor server health, performance, and availability.
  • Assist with operating system updates, upgrades, and system maintenance activities.
  • Maintain server documentation and inventory records.
  • Support Active Directory user and group administration.
  • Assist with DNS, DHCP, and general infrastructure support as needed.
• Manufacturing Execution Systems Support
  • Provide first-line infrastructure support for Manufacturing Execution Systems.
  • Monitor MES-related servers, services, and system availability.
  • Assist with troubleshooting MES connectivity, performance, and operational issues.
  • Escalate production-impacting issues to senior team members or vendors when necessary.
  • Support MES maintenance activities, system testing, and production support efforts.
  • Participate in efforts to minimize production downtime and maintain continuous assembly line operations.
• Backup and Recovery Operations
  • Monitor daily backup jobs and investigate backup failures.
  • Perform data restoration requests as directed.
  • Verify backup completion, job status, and system health.
  • Maintain backup documentation, procedures, and operational records.
• Patch Management
  • Deploy and monitor desktop and server patching activities.
  • Verify successful installation of security updates.
  • Assist with vulnerability remediation efforts.
  • Document patching activities, maintenance work, and related system changes.
• Monitoring and Daily Operations
  • Perform daily infrastructure monitoring and operational checks.
  • Respond to system alerts, service notifications, and user-reported issues.
  • Assist with troubleshooting server, workstation, and application issues.
  • Document incidents, resolutions, and operational procedures.
  • Escalate issues when they are outside the scope of the role or require additional support.
• Endpoint and User Support
  • Troubleshoot workstation hardware and software issues.
  • Support operating systems, printers, peripherals, scanners, and mobile devices.
  • Assist users with technical issues and service requests.
  • Support software installations, deployments, and basic configuration tasks.
  • Provide timely and professional customer service to internal users.
• Automation and Process Improvement
  • Assist with automation initiatives using PowerShell, Bash, or similar scripting tools.
  • Support process improvement efforts to increase operational efficiency.
  • Maintain documentation for automated procedures, scripts, and technical solutions.
• Project Support
  • Assist with infrastructure and technology projects.
  • Support equipment deployments and system implementations.
  • Participate in testing, validation, and system readiness activities.
  • Maintain project documentation as assigned.

Requirements

• Associate degree in Information Technology or equivalent experience.
• 3 to 5 years of experience in the IT field preferred.
• Experience supporting Windows desktop and server environments.
• Basic Linux administration knowledge.
• Understanding of Active Directory, DNS, and DHCP.
• Knowledge of backup concepts and patch management processes.
• Strong troubleshooting, analytical, and problem-solving skills.
• Strong customer service skills with the ability to support internal users professionally.
• Ability to work independently and as part of a team.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office.
• Ability to support a 24x5 or 24x6 operational environment as needed.
• Ability to work overtime when required.
• Must be able to lift up to 50 lbs.

Preferred Qualifications

• Experience supporting Manufacturing Execution Systems, preferably in an automotive or manufacturing environment.
• Experience with VMware or Hyper-V environments.
• Familiarity with Microsoft 365 administration.
• PowerShell, Bash, or other scripting experience.
• Experience in manufacturing, production, or plant support environment.
• Understanding of IT service management, incident management, and change control processes.
• Experience documenting technical procedures, incidents, and resolutions.
• Familiarity with ASP.NET and WinForms is a plus.

Environment Supported

This position will help support a technology environment that includes:

• Windows and Linux servers.
• Manufacturing Execution Systems.
• Endpoint and workstation support.
• Backup and recovery systems.
• Microsoft 365 services.
• Manufacturing and business applications.
• Infrastructure monitoring, patching, and operational support tools.

Key Success Factors

A successful System Administrator I will:

• Help maintain reliable operation of server and endpoint infrastructure.
• Support MES availability and manufacturing operations.
• Complete backup, patching, and monitoring activities accurately and on schedule.
• Provide timely resolution of infrastructure and user issues.
• Maintain accurate documentation and operational records.
• Escalate issues appropriately and communicate clearly with stakeholders.
• Demonstrate continuous technical growth and a process-improvement mindset.

Pay

Salary range: $60,000 - $78,000

Benefits

• Comprehensive medical/dental coverage.
• Generous PTO.
• Education assistance.
• Annual merit increase eligibility in a growth-focused work environment.

Team Culture

• Collaborative & Cross-Functional: Work closely with security, systems, and development teams to solve complex challenges and deliver reliable network solutions.
• Ownership & Accountability: Engineers are trusted to take initiative, drive resolutions, and balance technical decisions with business priorities.
• Continuous Improvement Mindset: Encourages learning new technologies, refining processes, and adopting best practices to enhance performance and scalability.
• High-Impact, Fast-Paced Environment: Focus on responsiveness, uptime, and delivering reliable infrastructure in a dynamic, mission-critical setting.

On-site (5 days) in West Point, GA.