20165 - System Administrator III

Essential Functions

• Advice: Contribute to improving various IT processes and procedures including change management, incident management, and standard operation procedures.
• Administers: Manage assigned tasks and quickly respond to and process IT tickets using ITSM in a timely and reliable manner.
• Plans: Implement Windows/Linux server/storage environment monitoring system, perform performance monitoring and optimization, develop/test and analyze new technical solutions, detect, diagnose, and troubleshoot server malfunctions, maintain a current inventory of all Windows/Linux assets, purchase history, and warranty data.
• Administers: Oversees the operation, performance, and availability of Windows/Linux servers, including roles such as patch management, Active Directory, DNS, DHCP, file/print services, and other server-related functionalities.
• Diagnoses: Diagnose and resolve hardware and software-related issues on Windows/Linux servers utilizing advanced troubleshooting techniques and tools to identify root causes and implement effective solutions.
• Administers: Implement and enforce security measures to protect Windows/Linux servers from unauthorized access, malware, and other threats, ensuring compliance with relevant industry standards and regulations.
• Administers: Develop and manage backup and recovery strategies for Windows/Linux servers to ensure data integrity and facilitate timely recovery in case of system failures or data loss.
• Administers: Manage software installations, updates, and licenses for applications running on Windows/Linux servers, ensuring software compliance and compatibility within the server environment.
• Administers: Manage virtualization platforms and cloud-based resources within the Windows/Linux server environment, optimizing resource utilization and maintaining virtualized instances.
• Administers: Develop and maintain scripts for automating routine tasks and administrative processes within the Windows/Linux server environment, utilizing PowerShell scripting skills as essential.
• Plans: Collaborate with IT leadership to assess server capacity needs and plan for future growth, recommending hardware upgrades or additions as necessary.
• Shares: Maintain comprehensive documentation of server configurations, procedures, and troubleshooting steps, sharing knowledge and providing training to team members.
• Collaborates: Collaborate with vendors to procure, support, and maintain server hardware and software, managing vendor relationships and service agreements.

Time Spent (%)

• Technical Leadership (75%): 75%
• Project Management/Coordination (25%): 25%

Scope Indicators

• Project Management/Coordination
• Process Improvement
• Server Configuration and Deployment
• Server Management and Maintenance
• Security and Compliance
• Backup and Disaster Recovery
• Virtualization Management
• Performance Optimization
• Scripting and Automation
• Capacity Planning and Scaling
• Documentation and Knowledge Sharing
• Vendor Management

Job Requirements

• Education: Bachelor’s degree in information technology major required.
• Related Work Experience: At least 5 years of experience as the primary administrator for Windows/Linux Servers, VMware, SAN, Windows/Linux AD and M365 administration.
• Skills/Knowledge: Excellent communication skill in verbal and written English, ability to promptly learn new technologies with limited training resources, ability to think logically, analyze issues, and implement appropriate solutions, ability to complete projects on time, ability to plan, organize, and coordinate work assignments, ability to work well in a team environment, ability to interact positively with internal and external customers.
• Certifications: Relevant certification to the job scope preferred.

Salary Range

• $79,000 to $112,959 + outstanding benefits package