1733 - General IT Info Systems Tech II
Sigma Defense Systems LLC · San Diego, CA · 1 wk ago
On-siteInformation Technology$75k–$85k/yrFull-time
Requirements
- 2+ years relevant experience
- Experience with Office, Remote Support tools, and Entra Helpdesk/Service desk experience
- Must be a U.S. citizen
Essential Job Duties
- Participate in the configuration, deployment, and maintenance of our VMware virtualization environment.
- Aid in the administration of user accounts, permissions, and access rights across various systems and applications.
- Respond to user inquiries, assist in troubleshooting, and provide timely solutions to maintain user satisfaction.
- Aid in implementing security measures to protect the organization's data, systems, and networks.
- Contribute to regular system updates, security patches, and vulnerability assessments.
- Collaborate with Level 1 support, providing assistance in resolving technical issues and incidents.
- Contribute to mentoring junior team members to foster knowledge sharing.
- Contribute to generating reports on system performance and incidents.
- Collaborate with cross-functional teams to support IT projects, including system upgrades, infrastructure expansions, and technology migrations.
- Stay updated on emerging technologies and industry trends to enhance skillsets and contribute to the team's effectiveness.
Pay
Salary Range: $75,000 - $85,000 annually.
Benefits
- Dental and Vision Insurance
- Medical Insurance to Include HSA, FSA, and DFSA Plans
- Life and AD&D coverage
- Employee Assistance Program (EAP)
- 401(k) Plan with Company Matching Contributions
- 160 Hours of Paid Time Off (PTO)
- 12 (Floating) Holidays
- Educational Assistance
- Highly Competitive Salary