10622 - Client Services Consultant
Hyundai AutoEver America · Costa Mesa, CA · 1 wk ago
Customer Service$103k–$159k/yrFull-time
Key Responsibilities
- Lead projects related to account management, client services, and partner management
- Serve as consultant to enhance telematics services for HMG client companies
- Cook up internal teams for proposal development
- Manage contract creation, negotiation, and enterprise agreements
- Act as primary client contact for connectivity service inquiries
- Maintain client communication regarding service implementation and operations
- Manage business analysts as applicable
- Develop wireless usage forecasting models
- Negotiate wireless pricing with carriers
- Develop customer pricing strategies aligned with business goals
Basic Qualifications
- Bachelor’s degree in a related field
- 10+ years of relevant experience (telematics, IT, automotive, or related industries)
- 7+ years in business strategy or technology projects
- Strong problem-solving and analytical skills
- Excellent interpersonal and communication skills
- Ability to manage multiple stakeholders and projects
- Strong organizational and detail-oriented mindset
Preferred Qualifications
- Master’s degree
- Consulting experience
- Telecommunications expertise
- Experience with contracts, pricing models, and vendor management
- PMP certification is a plus
Salary Range
$103,170 - $158,873
Benefits
- Comprehensive medical/dental coverage
- Generous PTO
- Education assistance
- Annual merit increase eligibility
Team Culture
- Passion for Technology
- Agility
- Teamwork
- Growth
- Inclusivity