Jobs · Customer Service · California

10622 - Client Services Consultant

Hyundai AutoEver America · Costa Mesa, CA · 1 wk ago
Customer Service$103k–$159k/yrFull-time

Key Responsibilities

  • Lead projects related to account management, client services, and partner management
  • Serve as consultant to enhance telematics services for HMG client companies
  • Cook up internal teams for proposal development
  • Manage contract creation, negotiation, and enterprise agreements
  • Act as primary client contact for connectivity service inquiries
  • Maintain client communication regarding service implementation and operations
  • Manage business analysts as applicable
  • Develop wireless usage forecasting models
  • Negotiate wireless pricing with carriers
  • Develop customer pricing strategies aligned with business goals

Basic Qualifications

  • Bachelor’s degree in a related field
  • 10+ years of relevant experience (telematics, IT, automotive, or related industries)
  • 7+ years in business strategy or technology projects
  • Strong problem-solving and analytical skills
  • Excellent interpersonal and communication skills
  • Ability to manage multiple stakeholders and projects
  • Strong organizational and detail-oriented mindset

Preferred Qualifications

  • Master’s degree
  • Consulting experience
  • Telecommunications expertise
  • Experience with contracts, pricing models, and vendor management
  • PMP certification is a plus

Salary Range

$103,170 - $158,873

Benefits

  • Comprehensive medical/dental coverage
  • Generous PTO
  • Education assistance
  • Annual merit increase eligibility

Team Culture

  • Passion for Technology
  • Agility
  • Teamwork
  • Growth
  • Inclusivity

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