06186 Inside Sales

About the role

Join Cosmoprof, the largest hair and beauty supplier in the world, on a mission to empower customers to express themselves through hair. As a Sales Associate, your primary objective is creating a memorable shopping experience for our customers. Whether assisting with hair color, cosmetics, skin care, or nails, you will serve as the advisor on our customers' beauty journey. Cosmoprof provides extensive knowledge and training—you bring your passion and personality.

Responsibilities

• Build relationships and inspire customer loyalty.
• Recommend additional and complementary products.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Ensure customers are informed about and enrolled in our Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Cosmoprof Culture Values.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 1+ years of retail sales/customer service experience preferred.
• Must be available to meet the scheduling needs of the business.
• Able to communicate clearly and concisely with customers, co-workers, and management.
• Ability to apply product knowledge from training to support customer service.
• Can read and explain product labels.
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors occasionally.

Physical Requirements

• Long periods of standing and walking.
• Recurring bending, crouching, stooping, stretching, reaching, or similar activities.
• Recurring lifting of moderately heavy items such as shipment or record boxes.
• Working around moving parts, carts, or machines.
• Occasional exposure to irritant chemicals.

Benefits

• Generous product discount and free sample products.
• Comprehensive product education and training.
• Ample opportunity for growth.
• Eligibility for medical, dental, vision, 401k, vacation, sick, and holiday time (based on average hours worked).

Schedule

A range of different working schedules and hours to suit everyone’s needs.