06063 Inside Sales
About the role
As a Sales Associate at Cosmoprof, you will focus on one primary objective—creating a memorable shopping experience for our customers. We are looking for passionate beauty lovers to guide customers through their beauty journey, whether in hair color, cosmetics, skin care, or nails. You’ll bring your passion and personality, and we’ll provide the knowledge and training to make you the trusted advisor our customers need.
Responsibilities
- Build relationships and inspire customer loyalty.
- Recommend additional and complementary products.
- Inform customers of current promotions and events.
- Set up advertising displays and arrange merchandise to highlight sales and promotional events.
- Ensure customers are informed about and enrolled in our Loyalty program.
- Complete transactions accurately and efficiently.
- Maintain a professional store environment and communicate inventory issues.
- Demonstrate Cosmoprof’s Culture Values.
Requirements
- High School Diploma or equivalent.
- Must be 18 years of age or older.
- 1+ years of retail sales/customer service experience preferred.
- Must be available to meet the scheduling needs of the business.
- Able to communicate clearly and concisely with customers, co-workers, and management.
- Ability to apply product knowledge from training to support customer service.
- Can read and explain product labels.
- Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
- May be exposed to fumes, odors, or irritant chemicals upon occasion.
Working Conditions
The position requires physical exertion, including long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, and lifting moderately heavy items such as shipment or record boxes. You may work around moving parts, carts, or machines.
Benefits
- Generous product discount and free sample products.
- Comprehensive product education and training.
- Ample opportunity for growth.
- Eligibility for medical, dental, vision, 401k, vacation, sick, and holiday time (based on average hours worked).
About Us
Cosmoprof is part of the largest hair and beauty supplier in the world, on a mission to empower customers to express themselves through hair and beauty. We are a leader in wholesale and retail distribution of professional beauty products, built on a foundation of exceptional customer service. At Cosmoprof, we celebrate diversity and inclusivity, believing they fuel innovation and growth. We welcome you to thrive here and find beauty in yourself.