010403 - Maintenance Technician II

About the role

The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world-class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner.

Responsibilities

• General maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs.
• Experience level to direct mechanics, technicians, and outside contractors on assigned projects.
• Controls inventory of parts and equipment.
• Make Repairs. Ensuring the successful execution of all company safety and environmental policies and procedures.
• Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
• Working a rotating on call schedule to have 24/7 maintenance coverage

Requirements

• High school diploma or GED
• Level 4-6 years of maintenance experience
• Demonstrated strong customer service skills
• Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry
• Solid trouble shooting skills
• Ability to diagnose problems and recommend repairs
• Ability to work with limited supervision
• Has good time management skills
• Demonstrated strong customer service skills
• Able to effectively communicate with customers
• Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
• Required training for Maintenance Tech I completed within 9 months of hire/promotion date
• Required training for Maintenance Tech II completed within 12 months of hire/promotion date
• Valid, state-issued driver’s license with a safe driving record is required

Qualifications

• High school diploma or GED
• Level 4-6 years of maintenance experience
• Demonstrated strong customer service skills
• Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry
• Solid trouble shooting skills
• Ability to diagnose problems and recommend repairs
• Ability to work with limited supervision
• Has good time management skills
• Demonstrated strong customer service skills
• Able to effectively communicate with customers
• Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
• Required training for Maintenance Tech I completed within 9 months of hire/promotion date
• Required training for Maintenance Tech II completed within 12 months of hire/promotion date
• Valid, state-issued driver’s license with a safe driving record is required

Skills

• Electrical
• Plumbing
• HVAC
• Carpentry
• Troubleshooting

Benefits

• Discretionary bonuses
• Medical and Dental Insurance
• Health, Flexible Spending and Dependent Care Accounts
• Company paid life insurance
• 401K plan with employer matching
• Road robust PTO to include, sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company paid short-term and long- term disability, parental leave
• And more!

Pay

Commensurate with experience.

Schedule

Rotating on-call schedule for 24/7 maintenance coverage.