ZSU Remote Pilot Operator

About the role

Part-time, Remote Pilot Operator (RPO) position with SAIC Controller Training Solutions (CTS) team at the San Juan CERAP (ZSU) in Carolina, Puerto Rico, supporting air traffic controller training services for the Federal Aviation Administration (FAA). The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator, operating a simulated radar display and voice communication system to simulate pilot actions and remote ATC facility communications during medium and high-fidelity training exercises.

Responsibilities

• Receive voice commands from students
• Input proper entries into the automated system to simulate pilot actions
• Translate displayed information into appropriate ATC terminology
• Respond to the student via the voice communication system (VCS) utilizing proper phraseology
• Complete required certifications: Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions)

Qualifications

• US Citizenship required with ability to obtain and maintain a Public Trust clearance
• Minimum of a high school diploma (or equivalent)
• Basic computer proficiency
• Ability to read and interpret diagrams and manuals
• Ability to speak clearly and be understood

Skills

• Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instruction System Designers, Subject Matter Experts, Instructors)
• Experience and certification in ATC Tower, TRACON or En Route simulation lab strongly desired, but not required
• Effective oral and written communication skills
• Working knowledge of FAAO JO 7110.65 strongly desired, but not required
• Effective team building skills
• MS Office Suite proficiency (Word, PowerPoint, Excel, etc.)
• Basic familiarization of current technological tools (tablets, notebooks, applications, etc.)
• Basic familiarization or experience with pilot/controller communications or phraseology