Yunnanese Interpreter

About the Role

As a work-at-home Yunnanese-English Phone Interpreter, you will handle calls on demand and render the meaning of conversations between Yunnanese and English speakers. You will break the communication barrier across a wide range of industries LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911. You will process information quickly and concisely, recognize sensitive cultural differences, remain professional and courteous at all times, use appropriate terminology, and understand common industry procedures and practices. Interpreting sessions may involve simple or complex, technical or non-technical subjects.

This position does not involve written translation; however, translators and other skilled linguists are encouraged to apply. Interpreters translate verbally. This is a remote position — you will work from your home office, and it is essential to ensure a quiet & secure environment.

Essential Job Functions

• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions at all times.
• Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client's permission.
• Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance, and Law.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.

Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call, or may at times experience high call volumes. The interpreter must have the ability to provide the required company standards of service within this dynamic environment.

Qualifications

• Fluency in Yunnanese and English and skilled in the associated cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP.
• Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
• Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end-of-life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
• Education or work experience in language-related fields such as teaching, language assessment, translation, or interpretation preferred.
• Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
• Must be at least 18 years of age.
• Legally authorized to work in the United States. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with LanguageLine Solutions (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).
• High school diploma or equivalent.
• Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration.
• Ability to read and write the requested languages — highly preferred.
• Based on your location, a post-offer, pre-employment background check and/or drug screen may be required.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop / Laptop computers with any of the following operating systems: Windows, MacOS, or ChromeOS. Tablets (iPadOS or Android) are acceptable. Smartphones (iOS or Android) are also acceptable.
• Restricted brands: Kaspersky products and Huawei hardware.
• High-speed internet connection for work-related electronic communication. This internet connection should provide download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, a ping value of no more than 300 ms, and a jitter value of no more than 30 ms.
• Must have access to a quiet space free from background noise or distraction.

Physical Requirements

• Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday.
• Must be able to operate company-provided software and systems to perform all aspects of the job.
• Must have sufficient manual dexterity to type or write.
• Able to lift up to 26 lbs.
• May be exposed to moderate noise levels; i.e., computer, audio, telephone.

Pay

$0.75 – $0.90 per minute. This is an independent contractor position and is therefore not eligible for employee benefits.

Benefits

• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.

Schedule

Work-at-home position in the United States. Applications will be accepted for one hundred eighty (180) days from the posting date of May 18, 2026.