Jobs · Project Management · North Carolina

Youth Services Director - Sipe's Orchard Home

Armstrong McGuire & Associates · Conover, NC · 1 mo ago
On-siteProject Management$50k–$60k/yrFull-time
We need to produce HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Need to extract content from posting. We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, application instructions, etc. We need to preserve substantive info. Let's parse posting. "The Opportunity" paragraph: description of role. Could be "About the role". Use

About the role

then

with that paragraph. Then "The Ideal Candidate Profile" includes bullet-like paragraphs under headings: Program Leadership, Youth Development and Service Delivery, Staff Leadership and Professional Development, Operational Excellence and Performance Management, Compliance and Regulatory Leadership, Community Partnerships and Mission Advancement. Those are responsibilities. Could be under

Responsibilities

with
  • each bullet. We need to preserve all substantive info; not invent. Then "Additionally candidates must meet the following qualifications:" list of qualifications: Master's degree... etc. That's qualifications. Then "Additional Preferred Attributes" list: could be Skills or Preferred Qualifications. Could be under

    Skills

    or

    Preferred Attributes

    . The instruction says use headings like Skills, Benefits, Pay, Schedule. So we can put preferred attributes under Skills. Then "About the Organization" paragraph: could be under About the role? But we already used About the role for opportunity description. Could add another section maybe "About the Organization". Not in allowed headings list but we could still include? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not exclusive. But better to stick to those. About the Organization could be placed under About the role or maybe omitted? But we need preserve ALL substantive information. Could incorporate into About the role section as additional paragraph. Then benefits: list after "Sipe's Orchard Home offers a comprehensive benefits package designed to support employees personally and professionally, including:" then bullet list. Pay: "This is a full-time leadership position offering a competitive salary in the $50,000 to $60,000 range commensurate with experience and qualifications." That's pay info. Should we include Pay section? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state salary range, so we can include Pay section. However note "commensurate with experience and qualifications" is a placeholder but still they gave a range. It's okay. Schedule: Not mentioned explicitly; it's full-time leadership position. Could infer schedule full-time but not explicit. The instruction: never create Schedule section unless posting actually states them. It does not state schedule details like hours, shift. So we should not include Schedule. Requirements: maybe we can separate qualifications vs requirements. The posting has qualifications (education, experience, credentials). Could treat as Requirements. But we also have Qualifications heading allowed. We'll use Qualifications for the mandatory qualifications. Requirements maybe not needed. Could omit Requirements. Skills: we can put Additional Preferred Attributes. Benefits: list. Pay: salary range. Now we need to ensure we don't include boilerplate: EEO statement, application instructions, contact info, etc. Remove those. Also remove duplicated lines. Let's extract substantive paragraphs. About the role: The Opportunity paragraph (first paragraph). Also maybe the sentence about lifestyle opportunity: "In addition to leading a highly respected youth services program, this position offers a truly unique lifestyle opportunity. The Youth Services Director may reside with their family in a historic home located on the Sipe's Orchard Home campus—a distinctive benefit that is rarely available in nonprofit leadership positions." That's part of opportunity. Include. Now Responsibilities: list each heading under Ideal Candidate Profile. We need to capture each bullet as a list item. Let's list them: Program Leadership: - Provide strategic and operational leadership for Sipe's Orchard Home's Transitional Living Campus and community-based youth services, ensuring programs align with the organization's mission, regulatory requirements, and commitment to helping young people achieve independence. - Partner closely with the Executive Director as a trusted thought partner in evaluating organizational needs, refining program structure, and strengthening service delivery. - Lead continuous quality improvement efforts that enhance program effectiveness, operational efficiency, and long-term outcomes for youth. - Foster a culture that balances compassion, accountability, and high expectations while empowering youth to actively participate in their own growth and success. Youth Development and Service Delivery: - Ensure high-quality services that prepare youth for successful independent living through life-skills development, educational achievement, employment readiness, financial literacy, healthcare management, and community engagement. - Promote an approach that meets young people where they are while encouraging increasing responsibility, self-sufficiency, and personal accountability. - Participate in an on-call weekend rotation. - Build strong relationships with youth, families, community partners, and service providers to ensure coordinated support and successful transitions into adulthood. - Maintain a strong understanding of the unique needs of youth transitioning from foster care and other systems of care. Staff Leadership and Professional Development: - Provide leadership, supervision, coaching, and accountability for cottage advocates/managers, Medicaid Case Managers, and other youth services staff totaling 6-10 direct reports. Currently this position provides direct oversight over the boys’ cottage but this structure may be adjusted in the future. - Foster a collaborative, mission-driven team culture focused on professional excellence, continuous learning, and exceptional service delivery. - Develop staff through regular coaching, performance feedback, and individualized professional development plans. - Work collaboratively with the Executive Director to evaluate staffing structures and organizational capacity as programs continue to evolve. Operational Excellence and Performance Management: - Ensure effective oversight of program operations, including maximizing occupancy, strengthening intake processes, and maintaining program sustainability. - Utilize data to monitor performance, identify emerging trends, and proactively address operational challenges before they become barriers to success. - Develop systems that convert lagging performance indicators into leading indicators that support informed decision-making and continuous improvement. - Demonstrate sound judgment, excellent professional boundaries, and a solutions-oriented leadership style that promotes accountability throughout the organization. Compliance and Regulatory Leadership: - Ensure compliance with all accreditations, licensing, Medicaid, Qualified Professional, and regulatory requirements governing residential and community-based youth services. - Oversee program documentation, quality assurance activities, audits, and regulatory reporting. - Maintain knowledge of Medicaid Community-Based Services, billing requirements, and applicable state regulations. - Promote a culture of compliance that supports both high-quality programming and financial sustainability. Community Partnerships and Mission Advancement: - Build productive partnerships with schools, employers, behavioral health providers, social service agencies, and community organizations that strengthen opportunities for youth. - Represent Sipe's Orchard Home with professionalism while serving as an advocate for youth transitioning toward independent adulthood. - Support organizational initiatives that expand services, strengthen community relationships, and advance Sipe's long-standing mission of helping young people build brighter futures. Now Qualifications (mandatory): - Master's degree in a discipline related to human services and four years of progressively responsible experience, including supervisory experience; or a bachelor's degree in a related field and six years of progressively responsible experience, including two years of supervisory experience. - Qualified Professional (QP) credential. - Knowledge of Medicaid Community-Based Services and Medicaid billing. - Valid North Carolina driver’s license and clean driving record. - Dependable character and personal qualities as verified through interviews and reference checks, including law enforcement authorities. - Ability to perform moderate physical activity at times. - CPR/First Aid certification. - Fingerprinting-based check. - Biennially complete and meet agency and regulatory rules for the following: criminal background check, responsible individual list, sex offender list, NC health and personnel registry, and physical. - 24 contact hours of training for staff development per calendar year. Now Skills (Preferred Attributes): - A passion for helping youth overcome adversity and develop the skills and confidence needed to achieve independent adulthood. - A leadership style that balances compassion with accountability, recognizing that meaningful growth occurs when young people are empowered to take ownership of their futures. - Exceptional emotional intelligence, sound judgment, and the ability to establish healthy professional boundaries while building trusting relationships. - A collaborative leadership approach with the ability to serve as a strategic partner to the Executive Director and work effectively across programs and disciplines. - A strong operational mindset with the ability to improve systems, analyze data, and drive measurable outcomes while maintaining a focus on mission. - Experience using performance metrics and data to identify trends, solve problems proactively, and continuously improve program effectiveness among other attributes. Now Benefits: - Employee Assistance Program - Employer-paid life insurance - Retirement savings plan - Professional development assistance - Paid time off and paid holidays - Opportunities for ongoing leadership development and continuing education Also the historic home residence benefit mentioned earlier; could be included in Benefits as well. But we already mentioned in About the role. Could add as benefit: "Residence in a historic home on campus for employee and family". However the instruction: preserve ALL substantive information. So we should include that benefit somewhere. Could add to Benefits list. Now Pay: - Competitive salary in the $50,000 to $60,000 range commensurate with experience and qualifications. Now we need to output HTML fragment with headings

    and appropriate

    or

    • . No extra markup. We should not include schedule section. We should not include Requirements heading if we don't have content separate from Qualifications. Could omit Requirements. We need to ensure we don't include boilerplate like EEO, application instructions, etc. Let's craft. Structure:

      About the role

      The Youth Services Director is a key member of Sipe's Orchard Home's leadership team and serves as the Executive Director's strategic partner in advancing the organization's mission of Preparing Children and Youth for Their Best Futures. The Director plays a critical role in strengthening organizational effectiveness by developing high-performing teams, improving operational systems, using data to drive decision-making, and ensuring programs consistently deliver positive outcomes for youth. Unlike many residential leadership positions that focus primarily on crisis management or therapeutic services, this role emphasizes helping youth build the practical skills and confidence necessary for lifelong success. The ideal candidate is a mature, collaborative leader who balances compassion with accountability, understands the importance of strong professional boundaries, and is committed to empowering youth to take ownership of their futures. In addition to leading a highly respected youth services program, this position offers a truly unique lifestyle opportunity. The Youth Services Director may reside with their family in a historic home located on the Sipe's Orchard Home campus—a distinctive benefit that is rarely available in nonprofit leadership positions.

      Responsibilities

      • Provide strategic and operational leadership for Sipe's Orchard Home's Transitional Living Campus and community-based youth services, ensuring programs align with the organization's mission, regulatory requirements, and commitment to helping young people achieve independence.
      • Partner closely with the Executive Director as a trusted thought partner in evaluating organizational needs, refining program structure, and strengthening service delivery.
      • Lead continuous quality improvement efforts that enhance program effectiveness, operational efficiency, and long-term outcomes for youth.
      • Foster a culture that balances compassion, accountability, and high expectations while empowering youth to actively participate in their own growth and success.
      • Ensure high-quality services that prepare youth for successful independent living through life-skills development, educational achievement, employment readiness, financial literacy, healthcare management, and community engagement.
      • Promote an approach that meets young people where they are while encouraging increasing responsibility, self-sufficiency, and personal accountability.
      • Participate in an on-call weekend rotation.
      • Build strong relationships with youth, families, community partners, and service providers to ensure coordinated support and successful transitions into adulthood.
      • Maintain a strong understanding of the unique needs of youth transitioning from foster care and other systems of care.
      • Provide leadership, supervision, coaching, and accountability for cottage advocates/managers, Medicaid Case Managers, and other youth services staff totaling 6-10 direct reports. Currently this position provides direct oversight over the boys’ cottage but this

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