Association Youth and Family Services Director

About the Role

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Association Youth and Family Services Director is responsible for the oversight of the youth, family, and teen programs at all branches within the Association. This role involves managing and providing leadership for an array of program initiatives, including after school programs, summer and holiday day camps, and kids’ night out.

Our Culture

Our mission and core values are brought to life by our culture. At our Y, we strive to live our mission of loving our neighbor and helping each individual reach their full potential intentionally every day.

• We are welcoming: we are open to all. We are a place where you can belong and become.
• We are genuine: we value you and embrace your individuality.
• We are hopeful: we believe in you and your potential to become a catalyst in the world.
• We are nurturing: we support you in your journey to develop your full potential.
• We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Benefits

• Health, Dental and Vision Insurance (with significant employer contributions)
• 100% Employer Paid: Life Insurance, Short- & Long-Term Disability
• Voluntary Life Insurance
• Accident Insurance
• Critical Illness Coverage
• 12% Employer Contribution to the YMCA Retirement Fund
• Phone Allowance
• Professional Development Opportunities

Qualifications

• Bachelor’s Degree preferred.
• Minimum of 2 years of experience in a supervisory/management position.
• Knowledge of family support principles and best practices for family involvement.
• Knowledge of youth and teen programmatic principles and best practices.
• Ability to work in a fast-paced environment with team members focusing on creating, implementing, and evaluating age-appropriate activities.
• Personal commitment to customer service including following up with parents and guardians to provide program-specific information.
• CPR and AED certifications.

Responsibilities

• Communicate and promote the YMCA mission, goals and objectives to employees, volunteers and the community at large.
• Establish new program activities and expand programs within the community in accordance with strategic and operating plans.
• Communicate with members and program participants on a regular basis to ensure program quality.
• Recruit, hire, train, develop, schedule and direct personnel and volunteers as needed. Review and evaluate staff performance. Develop strategies to motivate staff and achieve goals.
• Assist in the marketing and distribution of program information.
• Organize and schedule program registrations.
• Meet all program enrollment goals including timely collection process of all fees.
• Develop and maintain collaborative relationships with community agencies.
• Respond to all agency, parent and community inquiries and complaints in a timely manner.
• Organize special events for parents.
• Develop an annual budget and monitor department budget monthly or more often as needed to meet fiscal objectives.
• Assure compliance with federal, state and local regulations as they relate to program areas, including ADA accommodations where appropriate.
• Ensure that YMCA program standards are met and safety procedures followed.
• Provide for upkeep of assigned program facilities and equipment and ensure the physical environment supports healthy living.
• Provide staff leadership for annual fund raising campaign and committees as assigned.
• Maintain proper records/department files.
• Compile program statistics. Monitor and evaluate the effectiveness of and participation in program.
• Perform other tasks as assigned.